Hi, I tried to allow the Comcast cookie and it only worked once. I began having other problems and found out my computer had something similar to a virus, but I cannot recall what it was called. It acted like a virus and most likely rode in on an email attachment. I hope this isn't your problem.
To answer your question, open Internet Explorer, click on Tools, then click on Internet Options.
Click on the Privacy tab and make sure your slider is in the middle so you will not block or allow all cookies.
Under the slider you will see "sites." Click on sites. In the address box, type the Comcast website address, then click Allow.
When I tried that, a list of web pages came up that I had visited in the past and all I had to do was click on the Comcast web address. It was automatically added to the box. Click allow, then okay.
FYI, when I first tried this, I typed in every variation of Comcast email that I could find. I used http://www.comcast.net; and http://xfinity.connect.mail.comcast.net, and several others that I cannot recall.
Another tidbit - I found a free download called Norton Power Eraser. It finds the deeply embedded viruses and other problems that don't always show up by regular virus detection. That is how I found out that my computer had a problem that did not show up on my virus scan.
I am still new at this, so if I gave incorrect information or not enough information, feel free to chime in. I hope this works for you.
