First, you might want to post your virus problem in the Security Forum for help by the Security Experts.
To delete a secondary account. While signed in with the Primary Username and password... Click on My Account on the top right of this page. You will be redirected into Customer Central.
Once there, click on the Users & Settings tab. A new window opens. You will see your Primary Username in the drop down box at the top of that page. Click on the drop down and choose the Secondary account you wish to delete.
Under Account Settings-Below the drop downbox you will see the different options as blue links. Choose Suspend/Dete account for the Secondary you wish to delete.
If you need further help, do post back.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
