12-29-2012 04:22 PM
I received an email from Comast today saying "Comcast Email Sending Limit Exceeded"
I know the limit is 1000 emails a day, but I've only sent fewer than 20.
Anyone else having this problem?
12-29-2012 05:19 PM
This sounds as though you may have picked up a virus or bot. Immediately run a full virus scan of your PC.
Also change your passwpord and secret question immediately to be safe.
A strong password consists of upper and lower case letters, some numbers, and some characters. Never use the same password on multiple sites.
Here is more information about the Email limits too:
In an effort to help prevent spam and ensure the security of our network and customers, we’ve put the following sending limits in place for our residential High-Speed Internet customers:
To avoid any issues, we recommend keeping email attachments under 10MB total. The following email attachment types are not allowed:
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
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