Reply
New Visitor
Xnbury
Posts: 1
Registered: ‎07-24-2012
Accepted Solution

Comcast Email not Working After Android Software Upgrade

Loaded ice Cream Sandwich last night and now my comcast email will not connect

Official Employee
ComcastJordan
Posts: 539
Registered: ‎03-17-2008

Re: Comcast Email not Working After Android Software Upgrade

It's hard to say exactly what the problem is.  Being an Android fan myself, I can say I've seen the issue across multiple email providers, so while I can't say for certain, I think it's actually an issue with the way Android handles the mail account information.

I know this is a pain, but can I recommend that you delete the account from your device and then recreate it?  I've found this to solve my problem after Android upgrades on no less than 5 different email provider accounts.  

New Visitor
Posts: 1
Registered: ‎07-09-2009

Re: Comcast Email not Working After Android Software Upgrade

Thanks for the advice. The removal and recreate worked great!