I have gotten an error message when trying to retrieve/send email since 9:30 a.m. today. The error message I'm getting is:
There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Have you tried removing your password, and typing it in again?
Which e-mail client are you using?
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Need Email Help? Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having.
I have gotten an error message when trying to retrieve/send email since 9:30 a.m. today. The error message I'm getting is:
There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Are you able to login to comcast.net and/or SmartZone using the same credentials (user name and password)? Did you try re-entering this information into your email client? Have you made any other changes to your computer recently (software updates, security or anti-virus, etc.)?
