E-Mail and Xfinity Connect Help

[asifrao]

It is so pathetic that this multi-Billion dollar company Comcast can not even provide a good email service. I feel like I am in late 80s when email was a new thing,  but these days if your email service has bugs then the email service provider is incompetent and that's what comcast is. Shame on you for charging $60 a month for broadband service and this crappy email service.

It happened to me twice this week that I sent out email to a valid address, valid address cause email comes from same address fine and email sent to same address fine using other email service provider.

But with comcast I get following error email from

:

"Mail Delivery System" mailer-daemon@comcast.net 

This is an automatically generated Delivery Status Notification.      

Delivery to the following recipients was aborted after 0 second(s):

No other information..

If it was not for me using comcast for 10 years, i would have dumped it right now..

For God sake, fix this crappy xfinity email service...

Thanks

[BruceW]

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asifrao wrote: ... No other information.. ...

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Try right-clicking the bounce message and selecting View Source. There should be some additional information. Here's an example:

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This is a multi-part message in MIME format.

--------------I305M09060309060P_665013175389170
Content-Type: text/plain; charset=UTF-8;
Content-Transfer-Encoding: 8bit

This is an automatically generated Delivery Status Notification.
Delivery to the following recipients was aborted after 0 second(s):
* aklsdjfklsjdlsfjsdjfasd@aol.com

--------------I305M09060309060P_665013175389170
Content-Type: message/delivery-status; charset=UTF-8;
Content-Transfer-Encoding: 8bit

Reporting-MTA: dns; qmta07.westchester.pa.mail.comcast.net [76.96.62.64]
Received-From-MTA: dns; omta22.westchester.pa.mail.comcast.net [76.96.62.73]
Arrival-Date: Sun, 02 Oct 2011 07:01:57 +0000

Final-recipient: rfc822; aklsdjfklsjdlsfjsdjfasd@aol.com
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp; 550 5.1.1 <aklsdjfklsjdlsfjsdjfasd@aol.com>: Recipient address rejected: aol.com
Last-attempt-Date: Sun, 02 Oct 2011 07:01:57 +0000

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[BethKatz]

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BruceW wrote:

As an example ...

Diagnostic-Code: smtp; 550 5.1.1 <aklsdjfklsjdlsfjsdjfasd@aol.com>: Recipient address rejected: aol.com

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Aborted deliveries usually have a reason. That's what Bruce is asking you to look for.

It may be that the target mailbox is full. Or the address only sends and does not receive email.

[Linda0214]

I am having the same problem. I received the following bounceback under the heading "Delivery Status Notification":

This is an automatically generated Delivery Status Notification.     
Delivery to the following recipients was aborted after 1 second(s):

[followed by the e-mail address of the intended recipient]

When I right-click on this message and click View Source, I get only the following:

<

styletype='text/css'>.MsgBody-text, .MsgBody-text * { font: 10pt monospace; }</style>&nbsp;&nbsp;&nbsp;&nbsp;This is an automatically generated Delivery Status Notification. &nbsp;&nbsp;&nbsp;<br><br>Delivery to the following recipients was aborted after 1 second(s):<br><br>&nbsp;&nbsp;* [RECIPIENT'S E-MAIL ADDRESS] <br><br><br>

I forwarded my e-mail to a non-Comcast e-mail address, then from there to the intended recipient, and that way it got through. So I know the recipient's e-mail box isn't full. Can anyone help me figure out what the problem is?

[BruceW]

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Linda0214 wrote: ... When I right-click on this message and click View Source, I get only the following ...

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Please check the source again, carefully. You're looking for the lines that follow the one that begins with "Content-Type: message/delivery-status". It should follow the lines that you posted. Or post the entire source here, editing any email addresses from "user@isp.com" to "xxxx@isp.com" and removing any other personal information.

[Linda0214]

I've seen those messages with other bounceback, but there's absolutely nothing here beyond what I've already posted. Really weird.

[BruceW]

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Linda0214 wrote: I've seen those messages with other bounceback, but there's absolutely nothing here beyond what I've already posted. Really weird.

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Also odd that the DSN contains HTML tags. Any chance this is a forward of the bounce message, and not the original? Again, if we could see the entire message we might be able to tell you more.

[Linda0214]

Unfortunately, what I pasted above is the entire message.

For what it's worth, I also tried opening the attachment to the bounceback e-mail (which is titled to look like it's my e-mail that bounced back). The attachment is completely blank except for the header with the To, From, and Subject lines. When I right-click on that blank field and click on View Source, here's all I get:

<

styletype='text/css'>.MsgBody-text, .MsgBody-text * { font: 10pt monospace; }</style><br>

Not exactly a big help!

[Linda0214]

Well, I'm feeling foolish!

I've heard back from the intended recipient via another e-mail address I have, and I made a typo in the e-mail address I sent from Comcast.

Thank you for your patience with me, Bruce!

[BruceW]

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Linda0214 wrote: ...Thank you for your patience with me, Bruce!

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No problem -- glad you solved it!

[hater123]

You are absolutely correct. Unfortunately I am still using comcast and get a slew of emails that won't go with the error:  Delivery to the following recipients was aborted after 0 second(s):        Comcast Sucks