I use POP3 to receive my mail. When a mail is marked as Spam on webmail, I still download it on my computer. IS there a way to prevent this from happening?
When you say "marked as spam", do you mean it's in the Spam folder rather than the Inbox? That simply can't happen -- Comcast's email service is POP and it can only access the Inbox, not any other folders.
Or do you mean something else, like the message has a marker like [SPAM] in the subject line? That's not done by Comcast.
Does the mail have a spam tag when it's still in Xfinity Connect? I doubt it would because I am not aware of any web mail that does label a message spam. They don't need to do that because spam and junk mail go into a junk folder instead of the inbox. (even when spam makes it to the inbox it's would not be labled spam).
What antivirus/firewall do you use? Does it have antispam protection? If it does and antispam is enabled that is what is adding the word Spam to the mail. Antispam protection would not work with web based mail. It works only with email clients. The only way to keep the Spam tag from being added to mail as it's being downloaded is to disable antispam protection in your antivirus program.
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