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New Visitor
JDBen
Posts: 1
Registered: ‎05-20-2010

Email attachments fail to add.???

Comcast email not allowing attachments tobe added. What is the Problem???

 

I am requesting feedback for this issue.

 

 

Service Expert
Queen-Evie
Posts: 14,144
Registered: ‎02-04-2004

Re: Email attachments fail to add.???

[ Edited ]

Based on what you said it's hard to tell you what the problem is. We need more details about what is or is not happening when you attempt to add an attachment.

 

Are you using Xfinity Connect or an email client?

 

If a client which one? If Xfinity Connect which version-full or lite? To find out click Preferences. General icon. What does it say next to Version?

 

Is the Add Attachment grayed out? If not, what happens after you click it?

 

Anything else we need to know?



 


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