E-Mail and Xfinity Connect Help

[macbrad]

I recently received an email from comcast@alert.com. This is first email of this type I have received. It says my account has been suspended and if I want to continue to use the account, I should follow the link in the email. I became suspicious, so, I am sending the info here to see if this is legitimate.

The email reads as follows:

Dear Comcast Customer,

Our team has detected anusual activity from your account, and it was put it on hold. 

Latin words, consectetur, from a Lorem Ipd up one

If you still want to have this account we strongly recomand to reconfirm your account by following the link below.

Payment Details:

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Comcast Account Number: ***********641568

Authorization Number: 218568

Confirmation Number: 4698072176

Please reconfirm your account by following this link

https://customer.comcast.com/Account.aspx?eqs=891DB4362F307A8A4567A05



Sincerely,

Comcast Team

[macloon]

It must be bogus - I received the same exact email, same exact account numbers etc. I am watching TV now & surfing the internet!

[LoPhatPhuud]

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macbrad wrote:

I recently received an email from comcast@alert.com. This is first email of this type I have received. It says my account has been suspended and if I want to continue to use the account, I should follow the link in the email. I became suspicious, so, I am sending the info here to see if this is legitimate.

The email reads as follows:

Dear Comcast Customer,

Our team has detected anusual activity from your account, and it was put it on hold. 

Latin words, consectetur, from a Lorem Ipd up one

If you still want to have this account we strongly recomand to reconfirm your account by following the link below.

Payment Details:

d up one of the more obscure of the more obscure Latin words, consectetur, from a Lorem Ip

Comcast Account Number: ***********641568

Authorization Number: 218568

Confirmation Number: 4698072176

Please reconfirm your account by following this link

active link removed from quote - lpp

Sincerely,

Comcast Team

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It's a phishing email. Delete it from your system,.

Also, please remove the link -- it's live and goes to the phish site.

[Queen-Evie]

There is one way to know 100% if the mail is a phishing attempt. If the mail contains links that lead to a page wanting your user name, password or any other personal information /asks in the mail for you provide the info THE MAIL IS NOT FROM COMCAST.

• Be suspicious of any email or phone call that asks for your personal account information, such as user names, passwords, and account numbers. Email, phone calls, text messages, instant messages, or Web logs that appear to come from a reliable source may not always be authentic

Be aware that Comcast will NEVER ask you for password information over the phone or email

Comcast will NEVER ask for billing or payment information through email

Learn more about email phishing

Reporting Phishing Issues

Please take the following steps to help us investigate the phishing email you received:

1) Copy the email, including headers, and paste it into a new email.

2) Add the words "phishing email" in the subject so that it can be easily identified by our Customer Security Assurance team.

3) Send to abuse@comcast.net for further investigation. (DO NOT FORWARD)