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New Visitor
kd7ign
Posts: 3
Registered: ‎06-26-2012

I want to add my comcast.net email to facebook.  When they send the verify email they keep sending it to comcas.net with no t?  Are they not compatible with comcast?

Service Expert
Queen-Evie
Posts: 12,319
Registered: ‎02-04-2004

Re: Facebook

Yes FB is compatible with Comcast.

 

Are you entering the correct spelling of Comcast?

 

If you are this is something you will need to take up with Facebook.



 


Comcast employees must be authorized to post in the forum. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

New Visitor
kd7ign
Posts: 3
Registered: ‎06-26-2012

Re: Facebook

I entered it correctly several times.  There is no place to send a complaint to facebook.  I tried several avenues with no luck.

Service Expert
Queen-Evie
Posts: 12,319
Registered: ‎02-04-2004

Re: Facebook

[ Edited ]

To report a problem to Facebook:

 

Click the drop down arrow next to Home and choose Help.

 

A menu box will open. Choose Report a Problem, then report a bug.

 

I don't know if someone from FB will contact you.



 


Comcast employees must be authorized to post in the forum. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

New Visitor
kd7ign
Posts: 3
Registered: ‎06-26-2012

Re: Facebook

Did that, it took me in circles, said thank you for telling us that we didn't help you and that was it.  LOL.  Guess I just have to stick with my other email, since they don't like you guys.

Email Expert
Posts: 18,235
Registered: ‎04-27-2004

Re: Facebook

How did you find out that they're sending it to comcas.net in the first place?

 

I just added my comcast.net address to my facebook account and received the confirmation mail with no problem.