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New Visitor
Doctorew
Posts: 2
Registered: ‎07-18-2011
Accepted Solution

Forwarding email

I would like to forward email coming to my comcast.net account to my gmail.com account.  Can anyone tell me what to do?

Networking Expert
Baric
Posts: 24,238
Registered: ‎07-28-2003

Re: Forwarding email

Go to:

 

https://customer.comcast.com/Secure/Users.aspx

 

After you login in, the page will show most of your email settings, one of which is to change your email forwarding setting.  Click on the Edit button to the right of that and provide the request information and press the Save button.

New Visitor
Doctorew
Posts: 2
Registered: ‎07-18-2011

Re: Forwarding email

Thanks!

Networking Expert
Baric
Posts: 24,238
Registered: ‎07-28-2003

Re: Forwarding email

Anytime ;-)

New Visitor
Posts: 1
Registered: ‎04-04-2009

Re: Forwarding email

my forwarding to gmail has stopped working.  Is there something going on?

Networking Expert
Baric
Posts: 24,238
Registered: ‎07-28-2003

Re: Forwarding email

Have you checked your forwarding setup using the account link above?

Contributor
Posts: 6
Registered: ‎07-13-2003

Re: Forwarding email

as shown below, there is no "edit" link for these settings; I am logged in but can't find a way to change the settings and forward email to another account. Suggestions? Thanks

mail Settings Current StatusHigh-Speed Internet Settings

Spam filterON
Email forwardingOFF
Email auto-replyOFF
Email restrictionsOFF
 
Plaxo auto sharing [?]ON
Personal web pages [?]ON
Email Expert
CCCarole
Posts: 28,884
Registered: ‎05-21-2006

Re: Forwarding email

The setting for changing Auto Forward,etc. can be found in XfinityConnect under the Preferences tab under Email on the left side. 

When you click on email this window below shows. 

Email Preferences managed under Email in Preferences.JPG

Then when you click on Auto Forward you will be directed to this window below:  (NOTE:  I removed the very top of this window because it shows my Username)

 

Auto Forward Window in Customer Central.JPG

 

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Networking Expert
Baric
Posts: 24,238
Registered: ‎07-28-2003

Re: Forwarding email


fishp wrote:

as shown below, there is no "edit" link for these settings; I am logged in but can't find a way to change the settings and forward email to another account. Suggestions? Thanks

mail Settings Current StatusHigh-Speed Internet Settings

Spam filter ON
Email forwarding OFF
Email auto-reply OFF
Email restrictions OFF
 
Plaxo auto sharing [?] ON
Personal web pages [?] ON

 

You get this if the account you are logged into does not have authority to change the setting.  Use your Primary ID to make the change directly, or change the secondary ID type to UNRESTRICTED so it can change its own settings.

New Visitor
katnholly1lfun
Posts: 1
Registered: ‎09-14-2011

Re: Forwarding email

Question:  Is there a way to forward any incoming comcast emails to TWO email addresses?  My roommate and I use this as a joint account, so it would be better if we BOTH got notices for comcast bills etc.  We do not use the comcast email, nor do we plan on using for anything but managing online payments etc.  

Email Expert
JR071702
Posts: 6,888
Registered: ‎03-10-2004

Re: Forwarding email


katnholly1lfun wrote:

Question:  Is there a way to forward any incoming comcast emails to TWO email addresses?  My roommate and I use this as a joint account, so it would be better if we BOTH got notices for comcast bills etc.  We do not use the comcast email, nor do we plan on using for anything but managing online payments etc.  


You would have to set up an e-mail filter in Xfinity Connect to do so.

 

JR

New Visitor
jmills16
Posts: 1
Registered: ‎10-05-2011

Re: Forwarding email

I don't see this.  Where are you signing in at.  I tried the from the web and just opening Outlook.

Email Expert
CCCarole
Posts: 28,884
Registered: ‎05-21-2006

Re: Forwarding email


jmills16 wrote:

I don't see this.  Where are you signing in at.  I tried the from the web and just opening Outlook.



What is it you don't see?    If you possibly mean where to set up email filters go here OR reply with more details of what you need help with.:

Open XfinityConnect

Click on Preferences

A window opens... On the left side, click on Email Filters



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Visitor
Chiltecpin
Posts: 1
Registered: ‎07-16-2012

Re: Forwarding email

no such option for me

 

Email Expert
CCCarole
Posts: 28,884
Registered: ‎05-21-2006

Re: Forwarding email

What do you see when you click on Preferences, the click on the Mail icon? You should see a list, click on the one titled Email Filters. Do you get a page of Icons when you click on Preferences in XC? CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Email Expert
CCCarole
Posts: 28,884
Registered: ‎05-21-2006
Service Expert
Queen-Evie
Posts: 14,212
Registered: ‎02-04-2004

Re: Forwarding email

[ Edited ]

 

2 posts by bvo82 removed and sent to a secure area out of public view because they violate forum posting guidelines.

 

Forum Guidelines state (clickable link) which everyone should read BEFORE making a first post

 

Please Don't


Post personal information in the forums

Please do your best to keep your identity and personal information safe. This includes:


Your full name
Your telephone number
Your Physical/Mailing Address
Email addresses
Credit Card numbers
Account numbers
Other personally identifiable information

Email Expert
CCCarole
Posts: 28,884
Registered: ‎05-21-2006
New Visitor
Posts: 3
Registered: ‎06-20-2004

Re: Forwarding email

Thanks a bunch from me, too!!

 

Regular Visitor
Posts: 2
Registered: ‎02-20-2009

Re: Forwarding email

where do I access spam filter on or email forwarding off?

 

Bob