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Visitor
Posts: 2
Registered: ‎07-09-2009

How can you recall a sent e-mail message from Comcast.net?

[ Edited ]
If I send an e-mail to someone, and realize there are errors in the information, how can I retrieve it before it is read by the other party? After it is retrieved and corrected, it can be resent.
Message Edited by TheNotary on 11-06-2009 09:59 AM
Email Expert
CCCarole
Posts: 28,861
Registered: ‎05-21-2006

Re: How can you recall a sent e-mail message from Comcast.net?

No you cannot. Please note below.

 

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Visitor
Posts: 2
Registered: ‎07-09-2009

Re: How can you recall a sent e-mail message from Comcast.net?

If I send an e-mail to someone, and realize there are errors in the information, how can I retrieve it before it is read by the other party? After it is retrieved and corrected, it can be resent.
Email Expert
CCCarole
Posts: 28,861
Registered: ‎05-21-2006

Re: How can you recall a sent e-mail message from Comcast.net?


TheNotary wrote:
If I send an e-mail to someone, and realize there are errors in the information, how can I retrieve it before it is read by the other party? After it is retrieved and corrected, it can be resent.

You cannot retirieve an e-mail that has already been sent... It doesn't matter if the other party has read it or not- It cannot be retrieved.  The only thing you can do is send a new e-mail with the correct information. Sorry.:smileysad:



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Bronze Problem Solver
Posts: 5,958
Registered: ‎03-12-2004

Re: How can you recall a sent e-mail message from Comcast.net?


TheNotary wrote:
If I send an e-mail to someone, and realize there are errors in the information, how can I retrieve it before it is read by the other party? After it is retrieved and corrected, it can be resent.

Carole answered you. You can't retrieve a sent email.