Is there a phone number on the order? If not, try emailing to firstname.lastname@example.org, r and g are pretty close on the keyboard, it's easy to make a mistake. That's why more reputable websites ask you confirm your email address and password, to minimize these kinds of problems.
Of course, it could just a Phishing scheme or a scam. Make sure the message looks very legitimate, right down to the received headers in the message.
Message was edited by: Brian
IS = In Stock. Most items ship from our warehouse the next business
day after your order is submitted. Orders containing backorder
items may be consolidated and ship on the back ordered date
TR = Transfer, In Stock. Item is in stock, however, JCPenney must
transfer this item from a warehouse outside your region. With
standard delivery, please allow an additional 1-3 business days
for delivery of your order.
BO = Backordered. This item will be invoiced and billed separately
when we ship them to you.
- The Final Total shown above for this order takes into account
promotional offerings and other discounts in effect at the time
of this order.
- All orders are subject to credit review.
If you need further assistance regarding previously placed
JCPenney.com orders or questions regarding the JCPenney web site,