E-Mail and Xfinity Connect Help

[GmCapeCod]

Hubby not receiving emails; he can, however, send emails. Any suggestions - I've checked everything I can think of checking.

[madylarian]

All or some?  Is forwarding enabled on his account?

mady

[AMarcan920]

Yes, forwarding is enabled

All emails being sent to his comcast.net email account are not being received. they're not coming back an undeliverable either.

[madylarian]

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AMarcan920 wrote:

Yes, forwarding is enabled

All emails being sent to his comcast.net email account are not being received. they're not coming back an undeliverable either.

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If forwarding is enabled then it would seem that mail sent to his account is being forwarded/sent somewhere else.  If forwarding is enabled then you need to see where it's being sent.  Disable forwarding if that's not what you want done.

mady