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Visitor
Posts: 1
Registered: ‎09-04-2008

Object Error on emails

Whenever, I open my email I get a window that pops saying, " Message from Webpage"  (object error). I can not do anything when this happens. Why does this happen and how can I fix it?

 

Thank you

Email Expert
CCCarole
Posts: 28,861
Registered: ‎05-21-2006

Re: Object Error on emails

See if this thread helps you.  Post back.

 

http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/How-to-fix-object-error-in-email/m-p/14...



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Official Employee
ComcastBrianH
Posts: 253
Registered: ‎01-02-2013

Re: Object Error on emails

@gannonjay, the issue could arise due to Add-ons installed on the browser.

 

If you are experiencing the issue on Internet Explorer then try resetting the Browser settings to default or disable the browser add-ons and verify, if the error disappears.

 

Brian

Comcast Silicon Valley