03-11-2012 05:00 PM
I have have had auto forwarding turned on for a long time. It seems that now only some e-mails forward to my alternate address. I don't see any particular pattern. I have sent test messages from mu work acount and recieve them fine at home, but they do not forward. This has happened from a variety of senders, not just particular ones.
03-11-2012 05:21 PM
Are you receiving any error message? Are you using xfinity connect full or lite version to forward the email?
The problem might be on the receiving server's end where it automatically filters
email from it's own addresses assuming they are spam or phishing. Have you check that out.
03-11-2012 08:25 PM
I'm setting preferences in Comcast Customer Central.
No error messages. I'm sending it to my own domain and have spam controls completely turned off at this point. Some come through, some never appear. If I do a manual forward from Outlook, no problem. It's only the auto forwarding at the Comcast servers.
03-12-2012 02:53 PM
Do the emails that are not forwarding contain any of the following? A url link, a phone number, an image?
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map