02-04-2007 07:38 AM
Winheld423 wrote:I am getting this error with the outgoin mail. Can anyone help, as it seems I cannot send any mail at the moment.
The connection to the server failed. Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
The connection to the server has failed. Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
This error indicates that Outlook Express is being blocked from accessing the Comcast email server. This can be caused by either:
- You have a firewall application that is blocking Outlook Express or the ports that is uses. Make sure your firewall is set to allow msimn.exe full Internet access through outgoing ports 25 and 465, and incoming ports 110 and 995. If you need assistance with configuring your firewall program, please post a new topic in the E-mail forum and indicate what firewall program you are using and also mention the Outlook Express error message you see.
- Enable SSL for the incoming (POP3) or outgoing (SMTP) mail server (this is indicated in the error message you get). To enable SSL for incoming (POP3) server, open Tools->Accounts, double-click on the Comcast email account, click on the Advanced tab, place a check in the This server requires a secure connection(SSL) under the Incoming Mail section. To enable SSL for outgoing (SMTP) server, open Tools->Accounts, double-click the Comcast email account, click on the Servers tab, place a check in My server requires authentication, move to the Advanced tab, place a check in This server requires a secure connection(SSL) under the Outgoing Mail section, change the 25 in the field above this to 465.
02-04-2007 09:54 AM
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