E-Mail and Xfinity Connect Help

[kkauffman317]

Hey Community,

I'm linked under my parents main email account on comcast/xfinity so I'm not contacting comcast directly just yet as my parents don't know about the issue I've been having. Out of nowhere my inbox is being flooded by failed message emails saying they are from 'postmaster'. I haven't dared to open any of them or any suspicious emails preceeding this event. I have however right clicked on the messages themselves for "View Source" option to see what the contents are safely. Its saying I'm emailing all these people asking them to be friends with me on Windows Live. However, this isn't being sent by Windows Live community. Its being sent by my direct email. It isn't using my name either, using some weird name like Trinity Shah or something. I have marked each 20 or so round of messages I get daily as spam. Here is the latest screenshot of the last batch sitting in my spam folder: http://i46.tinypic.com/5dnvjd.png

I have also changed my password multiple times since this has happend. Had a strange moment where after changing it and writing it down to remember, it said it wasn't the right password thought I was typing it correctly as written. Could be my own human error but alarmed me that it could be an even bigger problem. Still unsure about that.

Any help is appreciated, thanks.

[steve-baker]

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kkauffman317 wrote:

Hey Community,

I'm linked under my parents main email account on comcast/xfinity so I'm not contacting comcast directly just yet as my parents don't know about the issue I've been having. Out of nowhere my inbox is being flooded by failed message emails saying they are from 'postmaster'. I haven't dared to open any of them or any suspicious emails preceeding this event. I have however right clicked on the messages themselves for "View Source" option to see what the contents are safely. Its saying I'm emailing all these people asking them to be friends with me on Windows Live. However, this isn't being sent by Windows Live community. Its being sent by my direct email. It isn't using my name either, using some weird name like Trinity Shah or something. I have marked each 20 or so round of messages I get daily as spam. Here is the latest screenshot of the last batch sitting in my spam folder: http://i46.tinypic.com/5dnvjd.png

I have also changed my password multiple times since this has happend. Had a strange moment where after changing it and writing it down to remember, it said it wasn't the right password thought I was typing it correctly as written. Could be my own human error but alarmed me that it could be an even bigger problem. Still unsure about that.

Any help is appreciated, thanks.

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For several reasons I'm pretty sure this has nothing to do with your Comcast email account being compromised. I could make a lot of guesses about what's going on, but the best bet would be to let me take a look at one or two of those bounces. Info that could be relevant (complete email addresses) is info that Comcast doesn't like to see posted. So I'm suggesting that you do the View Source thing on one of those bounces and copy/paste it into a PM (Personal Message) to me. To send me a PM, click on my name and then click "Send this user a private message".