Reply
Regular Contributor
Posts: 62
Registered: ‎01-24-2005

Re: EMAIL PROBLEM

[ Edited ]

Thought it was just me -obviously not. I"m getting this message in the web developer screen:

 

[10:45:19.231] Unknown property 'behavior'.  Declaration dropped. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:28
[10:45:19.231] Expected declaration but found '*'.  Skipped to next declaration. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:30
[10:45:19.231] Error in parsing value for 'background-image'.  Declaration dropped. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:30

 

 

They must be "upgrading" something, it will be broken for days now and Comcast will feign ignorance.

 

I can see mail as usual in IE, but Firefox doesn't work.

Regular Contributor
Posts: 62
Registered: ‎01-24-2005

Re: EMAIL PROBLEM

Still not working in Firefox:  Will someone please enlighten us as to what they are "FIXING"  and when they will have it functioning again?

 

[12:25:28.546] ------------------------------------- Loading package: MailCore @ http://sz0026.wc.mail.comcast.net/zimbra/mail?skin=riv&app=mail:1575
[12:25:28.606] e is null @ http://sz0026.wc.mail.comcast.net/zimbra/js/Startup1_1_all.js.zgz?v=110527090709:7675
[12:25:28.768] 09 is not a legal ECMA-262 octal constant @ http://calendar.comcast.net/calendar/?skin=homepage&header=no_title:63
--
[12:25:38.268] POST http://sz0026.wc.mail.comcast.net/service/soap/EndSessionRequest [undefined 0ms]
[12:25:38.294] GET http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail [HTTP/1.1 200 OK 408ms]
[12:25:38.717] GET http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F [HTTP/1.1 200 OK 370ms]
[12:25:38.971] POST http://sz0026.wc.mail.comcast.net/service/soap/BatchRequest [HTTP/1.1 200 OK 35ms]
[12:25:38.993] ------------------------------------- Loading package: MailCore @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[12:25:39.406] ------------------------------------- Loading package: Startup2 @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[12:25:39.443] GET http://prefs.connect.comcast.net/prefs/?skin=none [undefined 256ms]
[12:25:39.473] GET http://vmail.connect.comcast.net/voice/?skin=none [HTTP/1.1 200 OK 239ms]
[12:25:39.666] POST http://sz0026.wc.mail.comcast.net/service/soap/EndSessionRequest [undefined 9ms]
[12:25:39.737] GET https://login.comcast.net/login?continue=http%3A%2F%2Fprefs.connect.comcast.net%2Fvoice%2Fhome%2Find... [HTTP/1.1 302 Moved Temporarily 263ms]
[12:25:40.470] GET http://serviceo.comcast.net/b/ss/comcastnet/1/H.24.3/s19507975099595?AQB=1&ndh=1&t=17%2F4%2F2012%201... [HTTP/1.1 302 Found 107ms]
[12:25:40.491] GET http://xfinity.comcast.net/log/home/?msg=page_load&authed=true&ts=1337271940266&instance=16044 [HTTP/1.1 200 OK 214ms]
[12:25:40.745] GET http://xfinity.comcast.net/qry/yhm.js [HTTP/1.1 200 OK 497ms]
[12:25:40.781] GET http://pixel.quantserve.com/pixel;r=64383548;a=p-9eJ8k4iSzux46;fpan=0;fpa=P0-727022817-1337265832490... [HTTP/1.1 204 No Content 45ms]
[12:25:40.803] GET http://a.visualrevenue.com/?idsite=48&url=http%3A%2F%2Fxfinity.comcast.net%2F&refurl=http%3A%2F%2Fvm... [HTTP/1.1 200 OK 30ms]
[12:25:40.874] GET http://b.scorecardresearch.com/r?c2=6035083&d.c=gif&d.o=comcastnet&d.x=18072636&d.t=page&d.u=http%3A... [HTTP/1.1 302 Moved Temporarily 29ms]
[12:25:40.902] GET http://b.scorecardresearch.com/r2?c2=6035083&d.c=gif&d.o=comcastnet&d.x=18072636&d.t=page&d.u=http%3... [HTTP/1.1 200 OK 29ms]

 

 

Regular Contributor
Posts: 62
Registered: ‎01-24-2005

Comcast-please communicate. When will webmail be fixed?

Can Comcast do us the courtesy of explaining what they are doing and providing and ETA of returned service? 

 

Here is the web log:

 

--
[08:38:09.357] Error in parsing value for 'display'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/mail?skin=riv&app=mail
[08:38:09.389] POST http://sz0026.wc.mail.comcast.net/service/soap/EndSessionRequest [undefined 1ms]
[08:38:09.408] GET http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail [HTTP/1.1 200 OK 546ms]
[08:38:09.591] Error in parsing value for 'font'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.591] Unknown property '-moz-opacity'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.591] Expected color but found 'color'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.592] Error in parsing value for 'white-space'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.592] Expected end of value but found 'outset'.  Error in parsing value for 'border-left'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.592] Expected end of value but found 'outset'.  Error in parsing value for 'border-right'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.593] Expected color but found '!'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.593] Expected color but found ';'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.593] Unknown property 'paddling-left'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.594] Expected color but found 'color'.  Error in parsing value for 'border-top-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.594] Expected color but found 'color'.  Error in parsing value for 'color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.594] Unknown property 'broder-width'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.594] Unknown property 'box-sizing'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.596] Unknown property 'zoom'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.596] Error in parsing value for 'filter'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.596] Error in parsing value for 'background-image'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:09.596] Unknown property 'overflow-wrap'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:38:10.256] Unknown property 'behavior'.  Declaration dropped. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:28
[08:38:10.256] Expected declaration but found '*'.  Skipped to next declaration. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:30
[08:38:10.256] Error in parsing value for 'background-image'.  Declaration dropped. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:30
[08:38:10.287] Expected ':' but found '='.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail
[08:38:10.462] POST http://sz0026.wc.mail.comcast.net/service/soap/BatchRequest [HTTP/1.1 200 OK 36ms]
[08:38:10.493] ------------------------------------- Loading package: MailCore @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[08:38:10.742] ------------------------------------- Loading package: Startup2 @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[08:38:10.761] GET http://prefs.connect.comcast.net/prefs/?skin=none [undefined 258ms]
[08:38:10.787] GET http://vmail.connect.comcast.net/voice/?skin=none [HTTP/1.1 200 OK 238ms]
[08:38:11.021] POST http://sz0026.wc.mail.comcast.net/service/soap/EndSessionRequest [undefined 7ms]
[08:38:11.060] GET https://login.comcast.net/login?continue=http%3A%2F%2Fprefs.connect.comcast.net%2Fvoice%2Fhome%2Find... [HTTP/1.1 302 Moved Temporarily 206ms]
[08:38:11.258] ------------------------------------- Loading package: Zimlet @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[08:38:11.294] ------------------------------------- Loading package: Portal @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[08:38:11.319] GET http://sz0026.wc.mail.comcast.net/service/zimlet/res/Zimlets-nodev_all.js.zgz?language=en&country=US... [HTTP/1.1 304 Not Modified 82ms]
[08:38:11.343] GET http://sz0026.wc.mail.comcast.net/service/zimlet/res/Zimlets-nodev_all.css?language=en&country=US&co... [HTTP/1.1 304 Not Modified 89ms]
[08:38:11.363] GET http://sz0026.wc.mail.comcast.net/zimbra/portals/velodrome2/manifest.xml?v=1337344691317 [HTTP/1.1 200 OK 124ms]
[08:38:11.406] Unknown property 'behavior'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:6
[08:38:11.406] Expected ',' or '{' but found 'html'.  Ruleset ignored due to bad selector. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:10
[08:38:11.406] Expected color but found 'none'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:12
[08:38:11.406] Error in parsing value for 'cursor'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:12
[08:38:11.406] Expected declaration but found '*'.  Skipped to next declaration. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:16
[08:38:11.407] Error in parsing value for 'background-image'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:16
[08:38:11.407] Error in parsing value for 'filter'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:22
[08:38:11.408] Unknown property '-moz-text-shadow'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:34
[08:38:11.408] Error in parsing value for 'font-weight'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:38
[08:38:11.408] Selector expected.  Ruleset ignored due to bad selector. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:54
[08:38:11.409] Error in parsing value for 'background'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:76
[08:38:11.983] uncaught exception: Error: Permission denied to access property 'console'

 

Web Page Expert
BethKatz
Posts: 6,084
Registered: ‎11-14-2006

Re: Comcast-please communicate. When will webmail be fixed?

I can get into the web-based email. I realize you are on a different server (sz0026 rather than sz0001), but this doesn't seem widespread.

 

Have you tried a different web browser? Have you cleared your browser's cookies?

 

Can you go to m.comcast.net and read email there?

Regular Contributor
Posts: 62
Registered: ‎01-24-2005

Re: Comcast-please communicate. When will webmail be fixed?

I have found a temporary workaround, however that is not sufficient. I want Comcast to come clean, tell us what they did to the email program and when they intend on fixing it.  Here's a hint Comcast, your "upgrades" are not invisible or seamless.  Please do us the courtesy of an explanation.

Regular Contributor
Posts: 62
Registered: ‎01-24-2005

Web mail in Firefox still broken

--
[09:21:40.436] Error in parsing value for 'display'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/mail?skin=riv&app=mail
[09:21:40.478] POST http://sz0026.wc.mail.comcast.net/service/soap/EndSessionRequest [undefined 1ms]
[09:21:40.491] GET http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail [HTTP/1.1 200 OK 815ms]
[09:21:41.138] Error in parsing value for 'font'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.138] Unknown property '-moz-opacity'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.138] Expected color but found 'color'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.139] Error in parsing value for 'white-space'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.140] Expected end of value but found 'outset'.  Error in parsing value for 'border-left'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.140] Expected end of value but found 'outset'.  Error in parsing value for 'border-right'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.140] Expected color but found '!'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.140] Expected color but found ';'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.141] Unknown property 'paddling-left'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.141] Expected color but found 'color'.  Error in parsing value for 'border-top-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.141] Expected color but found 'color'.  Error in parsing value for 'color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.141] Unknown property 'broder-width'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.142] Unknown property 'box-sizing'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.143] Unknown property 'zoom'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.143] Error in parsing value for 'filter'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.143] Error in parsing value for 'background-image'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.143] Unknown property 'overflow-wrap'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[09:21:41.808] Unknown property 'behavior'.  Declaration dropped. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:28
[09:21:41.808] Expected declaration but found '*'.  Skipped to next declaration. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:30
[09:21:41.808] Error in parsing value for 'background-image'.  Declaration dropped. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:30
[09:21:42.040] Expected ':' but found '='.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail
[09:21:42.134] POST http://sz0026.wc.mail.comcast.net/service/soap/BatchRequest [HTTP/1.1 200 OK 33ms]
[09:21:42.165] ------------------------------------- Loading package: MailCore @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[09:21:42.484] ------------------------------------- Loading package: Startup2 @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[09:21:42.516] GET http://prefs.connect.comcast.net/prefs/?skin=none [HTTP/1.1 200 OK 1760ms]
[09:21:42.551] GET http://vmail.connect.comcast.net/voice/?skin=none [HTTP/1.1 200 OK 1477ms]
[09:21:43.145] ------------------------------------- Loading package: Zimlet @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[09:21:43.196] ------------------------------------- Loading package: Portal @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[09:21:43.222] GET http://sz0026.wc.mail.comcast.net/zimbra/js/Portal_all.js.zgz?v=110527090709 [HTTP/1.1 200 OK 33ms]
[09:21:43.250] GET http://sz0026.wc.mail.comcast.net/service/zimlet/res/Zimlets-nodev_all.js.zgz?language=en&country=US... [HTTP/1.1 200 OK 181ms]
[09:21:43.276] GET http://sz0026.wc.mail.comcast.net/service/zimlet/res/Zimlets-nodev_all.css?language=en&country=US&co... [HTTP/1.1 200 OK 152ms]
[09:21:43.310] GET http://sz0026.wc.mail.comcast.net/zimbra/portals/velodrome2/manifest.xml?v=1337606503300 [HTTP/1.1 200 OK 85ms]
[09:21:43.374] Unknown property 'Xbackground-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/service/zimlet/res/Zimlets-nodev_all.css?language=en&country=US&co...
[09:21:43.374] Unknown property 'widht'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/service/zimlet/res/Zimlets-nodev_all.css?language=en&country=US&co...
[09:21:43.374] Expected declaration but found '#IFDEF'.  Skipped to next declaration. @ http://sz0026.wc.mail.comcast.net/service/zimlet/res/Zimlets-nodev_all.css?language=en&country=US&co...
[09:21:43.374] Expected declaration but found '#ENDIF'.  Skipped to next declaration. @ http://sz0026.wc.mail.comcast.net/service/zimlet/res/Zimlets-nodev_all.css?language=en&country=US&co...
[09:21:43.522] ------------------------------------- Loading package: ContactsCore @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[09:21:43.565] ------------------------------------- Loading package: ContactsCore, Contacts @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[09:21:43.601] GET http://sz0026.wc.mail.comcast.net/zimbra/js/ContactsCore_all.js.zgz?v=110527090709 [HTTP/1.1 200 OK 84ms]
[09:21:43.624] GET http://sz0026.wc.mail.comcast.net/zimbra/js/ContactsCore_all.js.zgz?v=110527090709 [HTTP/1.1 200 OK 138ms]
[09:21:43.730] GET http://sz0026.wc.mail.comcast.net/zimbra/js/Contacts_all.js.zgz?v=110527090709 [HTTP/1.1 200 OK 67ms]
[09:21:43.870] POST http://sz0026.wc.mail.comcast.net/service/soap/SearchRequest [HTTP/1.1 200 OK 86ms]
[09:21:43.898] GET http://sz0026.wc.mail.comcast.net/zimbra/h/overviewAds [HTTP/1.1 200 OK 35ms]
[09:21:43.925] GET http://serviceo.comcast.net/b/ss/comcastsmartzoneprod/1/H.20.2/s27374088185288?AQB=1&ndh=1&t=21/4/20... [HTTP/1.1 302 Found 319ms]
[09:21:43.950] GET http://sz0026.wc.mail.comcast.net/zimbra/js/PreferencesCore_all.js.zgz?v=110527090709 [HTTP/1.1 200 OK 121ms]
[09:21:43.978] GET http://sz0026.wc.mail.comcast.net/home/heidi.hutchinson@comcast.net/Contacts?fmt=cf&t=2&all [HTTP/1.1 200 OK 107ms]
[09:21:44.279] GET http://sz0026.wc.mail.comcast.net/zimbra/js/Voicemail_all.js.zgz?v=110527090709 [undefined 27ms]
[09:21:44.301] POST http://sz0026.wc.mail.comcast.net/service/soap/EndSessionRequest [undefined 24ms]
[09:21:44.354] GET https://login.comcast.net/login?continue=http%3A%2F%2Fprefs.connect.comcast.net%2Fvoice%2Fhome%2Find... [HTTP/1.1 302 Moved Temporarily 196ms]
[09:21:44.606] Unknown property 'behavior'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:6
[09:21:44.607] Expected ',' or '{' but found 'html'.  Ruleset ignored due to bad selector. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:10
[09:21:44.607] Expected color but found 'none'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:12
[09:21:44.607] Error in parsing value for 'cursor'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:12
[09:21:44.607] Expected declaration but found '*'.  Skipped to next declaration. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:16
[09:21:44.607] Error in parsing value for 'background-image'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:16
[09:21:44.608] Error in parsing value for 'filter'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:22
[09:21:44.608] Unknown property '-moz-text-shadow'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:34
[09:21:44.609] Error in parsing value for 'font-weight'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:38
[09:21:44.609] Selector expected.  Ruleset ignored due to bad selector. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:54
[09:21:44.610] Error in parsing value for 'background'.  Declaration dropped. @ http://por-chr.cimcontent.net/layout/css/compressed/40951-1154/home_beta.css:76
[09:21:45.838] GET http://serviceo.comcast.net/b/ss/comcastnet/1/H.24.3/s21802730101540?AQB=1&ndh=1&t=21%2F4%2F2012%209... [HTTP/1.1 302 Found 107ms]
[09:21:45.867] GET http://xfinity.comcast.net/log/home/?msg=page_load&authed=true&ts=1337606505607&instance=45725 [HTTP/1.1 200 OK 179ms]
[09:21:46.013] GET http://xfinity.comcast.net/xtv/authkey/user?p=4354cf501c1df6b38f07-1348c6dd31fbf75c46c82630fd311b361... [HTTP/1.1 200 OK 2222ms]
[09:21:46.037] GET http://xfinity.comcast.net/qry/yhm.js [HTTP/1.1 200 OK 843ms]
[09:21:46.088] GET http://pixel.quantserve.com/pixel;r=203640283;a=p-9eJ8k4iSzux46;fpan=0;fpa=P0-2024126433-13376064650... [HTTP/1.1 204 No Content 51ms]
[09:21:46.108] GET http://a.visualrevenue.com/?idsite=48&url=http%3A%2F%2Fxfinity.comcast.net%2F&refurl=http%3A%2F%2Fvm... [HTTP/1.1 200 OK 50ms]
[09:21:46.172] GET http://b.scorecardresearch.com/r?c2=6035083&d.c=gif&d.o=comcastnet&d.x=63514582&d.t=page&d.u=http%3A... [HTTP/1.1 302 Moved Temporarily 43ms]
[09:21:46.201] GET http://b.scorecardresearch.com/r2?c2=6035083&d.c=gif&d.o=comcastnet&d.x=63514582&d.t=page&d.u=http%3... [HTTP/1.1 200 OK 18ms]
[09:21:47.692] GET http://xfinity.comcast.net/user/authkey/service/amazonget/?_=1337606507687&guid=273720040111082554CO... [HTTP/1.1 200 OK 180ms]
[09:21:47.726] GET http://xfinity.comcast.net/user/authkey/service/addmarketing/?_=1337606507689&fmt=xml [HTTP/1.1 200 OK 265ms]
[09:21:47.875] GET http://xfinity.comcast.net/aws/dotnetpref/uploads/MjczNzIwMDQwMTExMDgyNTU0Y29tY2FzdC51c3JtaWc%3D?AWS... [HTTP/1.1 200 OK 375ms]
--
[09:22:15.801] GET http://por-img.cimcontent.net/api/assets/bin-201205/4f38ed6f6274447f40ac8ac6aa3930ac.jpg [HTTP/1.1 200 OK 79ms]

Web Page Expert
BethKatz
Posts: 6,084
Registered: ‎11-14-2006

Re: Web mail in Firefox still broken

I can get into the Comcast web-based email using Firefox. 

 

Perhaps it's been fixed since you last complained. Or there is a problem on that server - sz0026.

 

Are you trying to connect from home or work? Is there some other use of a Zimbra-based mail system on the computer you are using? Given the messages you are getting, it looks like something in your configuration is not working with that server.

 

I'm not saying it isn't Comcast's fault, but perhaps this is much more specific to your situation than widespread.

 

Could you please provide more information? I'll alert an administrator.

 

Information that might help ...

- can you connect cleanly with another web browser

- can you connect cleanly from another location with this computer

- are all computers at this location affected

- are all accounts affected or just one

- are you using another Zimbra-based email system

 

Regular Contributor
Posts: 62
Registered: ‎01-24-2005

Re: Web mail in Firefox still broken

My configuration hasn't changed. My configuration NEVER changes, and my configuration isn't at fault this time either. This always happens when they are "upgrading" or "fixing" something, but they never give advance notice or even the courtesy of an explanation once they have caused problems.

 

I am at work, using Comcast Business Class.  I can get to my mail with IE, but not with FF. I have done all the cookies/cache clearing waste of time and it doesn't work.  Something changed ,not on my end.  I have been begging since last week for Comcast to say what they have done and give an ETA of a fix.  Not so much as an acknowledgement.  The rudeness and complete lack of customer service from this company just slays me.

Web Page Expert
BethKatz
Posts: 6,084
Registered: ‎11-14-2006

Re: Web mail in Firefox still broken

How have you contacted them? If you are a business class customer, don't you have a special phone number you can call?

 

There's also supposed to be a new Business Class forum but it's new:

   http://forums.businesshelp.comcast.com/

 

 

Regular Contributor
Posts: 62
Registered: ‎01-24-2005

Re: Mail opening in new window

Here's the web console log when I click on "entire inbox".  Could someone please forward this to a technical person so they can fix it??

 

--
[08:19:44.431] POST http://sz0026.wc.mail.comcast.net/service/soap/EndSessionRequest [undefined 0ms]
[08:19:44.451] GET http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail [HTTP/1.1 200 OK 415ms]
[08:19:44.650] Error in parsing value for 'font'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.650] Unknown property '-moz-opacity'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.650] Expected color but found 'color'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.651] Error in parsing value for 'white-space'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.652] Expected end of value but found 'outset'.  Error in parsing value for 'border-left'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.652] Expected end of value but found 'outset'.  Error in parsing value for 'border-right'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.652] Expected color but found '!'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.652] Expected color but found ';'.  Error in parsing value for 'background-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.653] Unknown property 'paddling-left'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.653] Expected color but found 'color'.  Error in parsing value for 'border-top-color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.653] Expected color but found 'color'.  Error in parsing value for 'color'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.653] Unknown property 'broder-width'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.654] Unknown property 'box-sizing'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.655] Unknown property 'zoom'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.655] Error in parsing value for 'filter'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.655] Error in parsing value for 'background-image'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:44.655] Unknown property 'overflow-wrap'.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/css/images,common,dwt,msgview,login,zm,spellcheck,wiki,skin...
[08:19:45.358] Unknown property 'behavior'.  Declaration dropped. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:28
[08:19:45.358] Expected declaration but found '*'.  Skipped to next declaration. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:30
[08:19:45.358] Error in parsing value for 'background-image'.  Declaration dropped. @ http://xfinity.comcast.net/xpbar/3/xc/?referrer=http%3A%2F%2Fsz0026.wc.mail.comcast.net%2F:30
[08:19:45.389] Expected ':' but found '='.  Declaration dropped. @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail
[08:19:45.572] POST http://sz0026.wc.mail.comcast.net/service/soap/BatchRequest [HTTP/1.1 200 OK 39ms]
[08:19:45.604] ------------------------------------- Loading package: MailCore @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[08:19:45.883] ------------------------------------- Loading package: Startup2 @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[08:19:45.905] GET http://prefs.connect.comcast.net/prefs/?skin=none [undefined 246ms]
[08:19:45.925] GET http://vmail.connect.comcast.net/voice/?skin=none [HTTP/1.1 200 OK 236ms]
[08:19:46.151] POST http://sz0026.wc.mail.comcast.net/service/soap/EndSessionRequest [undefined 5ms]
[08:19:46.190] GET https://login.comcast.net/login?continue=http%3A%2F%2Fprefs.connect.comcast.net%2Fvoice%2Fhome%2Find... [HTTP/1.1 302 Moved Temporarily 198ms]
[08:19:46.385] ------------------------------------- Loading package: Zimlet @ http://sz0026.wc.mail.comcast.net/zimbra/mail?app=mail:1554
[08:19:46.430] uncaught exception: ReferenceError: ZmZimletMgr is not defined
[08:19:46.794] GET http://serviceo.comcast.net/b/ss/comcastnet/1/H.24.3/s03871141710203?AQB=1&ndh=1&t=22%2F4%2F2012%208... [HTTP/1.1 302 Found 320ms]
[08:19:46.808] GET http://xfinity.comcast.net/log/home/?msg=page_load&authed=true&ts=1337689186626&instance=31173 [HTTP/1.1 200 OK 73ms]
[08:19:46.869] GET http://xfinity.comcast.net/qry/yhm.js [HTTP/1.1 200 OK 549ms]
[08:19:46.907] GET http://pixel.quantserve.com/pixel;r=1657946272;a=p-9eJ8k4iSzux46;fpan=0;fpa=P0-1744467426-1337688456... [HTTP/1.1 204 No Content 43ms]
[08:19:46.917] GET http://a.visualrevenue.com/?idsite=48&url=http%3A%2F%2Fxfinity.comcast.net%2F&refurl=http%3A%2F%2Fvm... [HTTP/1.1 200 OK 29ms]
[08:19:47.010] GET http://b.scorecardresearch.com/r?c2=6035083&d.c=gif&d.o=comcastnet&d.x=144113163&d.t=page&d.u=http%3... [HTTP/1.1 302 Moved Temporarily 22ms]
[08:19:47.042] GET http://b.scorecardresearch.com/r2?c2=6035083&d.c=gif&d.o=comcastnet&d.x=144113163&d.t=page&d.u=http%... [HTTP/1.1 200 OK 23ms]

Regular Contributor
Posts: 62
Registered: ‎01-24-2005

Re: Web mail in Firefox still broken

I am ON a business connection, trying to access my personal email via the web interface on Firefox. It has worked fine since the last time they screwed it up with an "update" that blew away the standard version of Zimbra, and all I could get was Zimbra lite.  No one would explain, it went on for a week, but suddenly it just started working again.  No explanation or apology offered.

 

I am SICK of this.  My web mail worked, and then it didn't.  I cannot access it via Firefox, but I can through IE on the same computer, but my company does not use IE, and I hate it.  So it is not acceptable to me to have to change browsers just because Comcast is being incompetent and noncommunicative. 

 

The next email will be a not so nice one to the Office of the President.  I pay $142 for email and tv - and for that ridiculous sum of money I get the runaround, as does every other person on this forum who has email problems on the web and has gotten the same answer I have - SILENCE.  Enough.

Regular Contributor
Posts: 33
Registered: ‎08-24-2008

Re: Comcast-please communicate. When will webmail be fixed?

For everyone who can not access there Comcast email and you are being told it's your computer please see below:

 

IT'S NOT

 

IT'S COMCAST

 

THEY ARE RUNNING TWO SERVERS

 

IT'S A DNS ISSUE

 

Prove this by adding a new email account, if you can access the new one you are having the same problem I have had for a month.

 

My old email accounts are on the old server (problem) can not access it receive a DNS time out.

 

Pay for the signature support and they will make the notes in your account.

Service Expert
Queen-Evie
Posts: 13,640
Registered: ‎02-04-2004

Re: Comcast-please communicate. When will webmail be fixed?

[ Edited ]

tarheel1979 wrote:

 

Pay for the signature support and they will make the notes in your account.


Pay for signature support and waste your money.  Here is what signature support does:

 

signature support.PNG

 signature support email.PNG

 

Despite the name Xfinity attached to Signature Support you will not be talking to anyone at Comcast. The service is contracted out to a third party.

 

They will not be able to help you with issues that are caused by a COMCAST malfunction and take Comcast engineers to fix. 

 

Notes may be made in an Xfinity SIGNATURE SUPPORT account, but will they notify Comcast so they can be added to Comcast account notes? I personally doubt they will and even if they do there is no guarantee Comcast will add them. After all, when you call Comcast mulitple times about the same issue you have to start from the beginning each time because there are no previous notes.



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

Service Expert
Queen-Evie
Posts: 13,640
Registered: ‎02-04-2004
Visitor
Posts: 3
Registered: ‎05-27-2008

Re: EMAIL PROBLEM

http://web.mail.comcast.net/zimbra/skins/velodrome2/xpbar.html

 

When I attempt to access mailboxes this URL goes into never never land

 

Yes, Yet another coding problem written with a dull crayon.  COMCAST, XFINITY No matter what name you call it the same stupid problems will still plague us.