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Visitor
Posts: 1
Registered: ‎02-19-2009

Re: International email bounced, have ISP's administrator message

Dear Comcast:

 

My cousin is trying to send me e-mails, but only some of them come in and others are bouncing back to him.  Also, I cannot open any attachments that has music in.  Could you please help me?

 

Thanks.

 

Maria Paly.

Contributor
vayankee1
Posts: 14
Registered: ‎08-15-2010

Re: International email bounced, have ISP's administrator message

Here's a link which gives the problem and the responses, plus explains the title, of this subject  (I hope you understand what I am trying to say here): http://forums.comcast.net/t5/E-Mail-Help-Forum/International-email-bounced-have-ISP-s-administrator-....

 

It seems to come down to Comcast's blocking email that comes from ISP's that they have found to be including spam (not real email) with the regular email that they send along. I had to get another email provider (Google) to get around this problem.

Moderator
cc_adame
Posts: 299
Registered: ‎09-13-2010

Re: International email bounced, have ISP's administrator message

mpaly,

 

Can you post the bounce message he's getting, including the headers? 

 

-Adam

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Adam
Comcast National Engineering