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New Visitor
New Visitor
Posts: 1
Registered: ‎01-23-2010

Re: Keep getting a Xfinty error report

‎06-23-2012 01:14 PM

I am also having a problem.  Error message says      "Invallid at the top level of the document."  I sometmes  get an error message that says      "Whitespace is not allowed at this location."  After spending an hour or more with Comcast Chat, their recommendation was to Uninstall Internet Explorer 9 and install 7 or 8.  This seems rediculous as Int. Exp. 9 has worked fine for several months.  My problem started yesterday as yours did.

 

John Wagner

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New Visitor
New Visitor
Posts: 3
Registered: ‎02-27-2009

Re: Keep getting a Xfinty error report

‎07-24-2012 10:29 AM

I am experiencing the same exact problem.  It is VERY inconvenient.  I am waiting for someone to get back to me from Comcast. Was your problem resolved?

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Email Expert
CCCarole
Posts: 24,395
Registered: ‎05-21-2006

Re: Keep getting a Xfinty error report

‎07-24-2012 11:54 AM

I reported this to the Administrator.  Watch for a reply please.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




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