E-Mail and Xfinity Connect Help

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New Visitor
New Visitor
Posts: 1
Registered: ‎01-05-2009
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Read receipt

‎01-05-2009 05:29 PM

Does the email feature have the read receipt feature so that I can see if my sent emails have been read by the receiver?
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Email Expert
JR071702
Posts: 6,888
Registered: ‎03-10-2004

Re: Read receipt

‎01-05-2009 05:40 PM

The web-based apps (Webmail and SmartZone) do not.   E-mail clients do, but as the recipents can choose not to send such receipts, the effectiveness of requesting read receipts is questionable.]

JR

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sg54
Posts: 1
Registered: ‎04-18-2011

Re: Read receipt

‎04-18-2011 03:07 PM

Is there a reason the web-based apps can't use a 'read receipt'?  any chance that can be enhanced?

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CCCarole
Posts: 24,347
Registered: ‎05-21-2006

Re: Read receipt

‎04-18-2011 03:09 PM

You can always request that the feature be added: SmartZone Feedback Page



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




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Email Expert
JR071702
Posts: 6,888
Registered: ‎03-10-2004

Re: Read receipt

‎04-18-2011 05:37 PM

Since this thread is a 2-year-old one marked Solved, I'm going to lock it now.

JR

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