06-08-2012 02:41 PM
I have a couple HP CM3530 MFPs on a corporate network setup to send scans via email through smtp.comcast.net. Today they are getting an error that the smtp gateway is not responding. Any reason that would be happening?
06-12-2012 10:07 AM - edited 06-12-2012 10:14 AM
06-12-2012 11:20 AM
sratson: What is the error that your systems receive? They should be logging some type of error, either that the connection times out, or the name cannot be resolved.
If you manually 'telnet smtp.comcast.net 25' from your server, do you get any further information?
06-16-2012 03:10 PM
I am having the exact same issue. I have a HP Colorlaserjet CM3530 which I have used to email scanned documents for a year using smtp.comcast.net. Now I get constant error messages that the gateway cannot be reached. I recently updated to a Docsis 3.0 modem. Any ideas why my connectivity suddenly broke?
06-16-2012 04:16 PM
Telnet works to the server. just won't respond as a valid gateway on the HP. Don't know what changed suddenly, but I have two of these and they both won't communicate with the server anymore. Changed to a different mail server. works fine.
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