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New Visitor
pmounts13
Posts: 3
Registered: ‎06-17-2012

Still cannot open E-mails.

I sent you an e-mail stating that I could not open my e-mails and you sent me and e-mail that I can not open. I believe the subjuct was " I need to update" How do I update? I have looked everywhere in support for updates but cant find them . Can you please help? And, please dont send the update via e-mail, as I cannot open it.

New Visitor
pmounts13
Posts: 3
Registered: ‎06-17-2012

Cannot open e-mails

[ Edited ]

While on my e-mail page, I click on my e-mail and it goes white then connects me to the same page I was just on, I have tried to open all 4 of my e-mails and it keeps going back to my original e-mail page. I cannot open any e-mails. I have re-started my PC and that did not help. I an NOT a new client.

Bronze Problem Solver
reasd
Posts: 4,624
Registered: ‎02-22-2007

Re: Cannot open e-mails

Hello,

You need to provide more details please.

Service Expert
Queen-Evie
Posts: 12,364
Registered: ‎02-04-2004
Service Expert
Queen-Evie
Posts: 12,364
Registered: ‎02-04-2004

Re: Still cannot open E-mails.

pmounts13, I have merged your topics. Please keep all discussion of the same issue in one place. It makes it easier to keep up with so no one has to go back and forth to separate topics.



 


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