E-Mail and Xfinity Connect Help

[newtownards]

Inconsistent messaging to a valid address in the UK.

[CCCarole]

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newtownards wrote:

Inconsistent messaging to a valid address in the UK.

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Please provide more details.  Are you saying sometimes the messages through the UK go through and sometimes they do not?  Are they always going to the same email address in the UK?  Are you getting any bounce messages when you send?

[newtownards]

I am sending to the same address in the UK  message sent and then I get a message that it cannot be delivered and will keep trying.  Delivery Status Notification.    This does not happen every single time but very often.  Doesn't matter if it a new message, a forward or a reply.

[CCCarole]

First thing, edit your post and remove the email address.  To do:  Click on Options to the right side in your post, and then click on EDIT REPLY.

About the issue:  Contact the Security Assurance Team.  Here is the information.

The Customer Security Assurance organization is here to help you have a safe and secure online experience. This dedicated group of security professionals responds to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)             888-565-4329     

[newtownards]

Comcast/Xfinity only as my email server.  Using Windows Vista.  I am not computer savy so not sure of the other questions you are asking.  I don't know what the cache is.  I have no other problems with email, only the address I sent you.  Also my husband who has his own email address is having the same problem with this address.

[newtownards]

Thank you.  I will have to have someone here to look at this.  If I am asked questions, I wouldn't be sure how to answer them.