E-Mail and Xfinity Connect Help

[LPMercer]

I am moving from sbcglobal.net to comcast.net for email but I can't seem to set up my Eudora to download from comcast tho I used the STMP and POP server info provided on your help page. How do I set this up? It is imperative I am able to use Eufora for download since it sorts my emails into the folders I have set up and I have 10 years of saved filesin eudora I need to access to respond to emails. I also tried importing my .cvs address book. It says it was imported completely but shows NONE of my contacts. HELP! 

[Barmar]

Please post your settings, we can't tell what's wrong if you don't provide any information.

[LPMercer]

Settings for SMTP: 

Settings for incoming mail: mail.comcast.net and for SMTP: smtp.comcast.net - chose "IF available, use STARTTLS" and "allow authentication" in the eudora options.

[Barmar]

What ports did you set for the incoming and outgoing servers.

See this thread for the settings we recommend. The details are for other mail clients (Outlook, Outlook Express, etc.), but equivalent settings should work in Eudora.

[LPMercer]

Where do I set ports? I don't find that option in eudora. The only mention of port is Kerboros security system, if used.

[LPMercer]

I did find an "alternate port" option instead of "Use STARTTLS, if available" but it doesn't allow me to set a port.

[Again]

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LPMercer wrote:

I did find an "alternate port" option instead of "Use STARTTLS, if available" but it doesn't allow me to set a port.

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I don't know what version you're using, but this may be of some help:

Eudora has chosen to hide the Port change option in version 6.0 and up, making it more difficult to make this change. To enable changing ports:

1. Navigate to your Eudora install directory.
2. Look in the Eudora directory for the directory "extrastuff".
3. In this directory is a file named "esoteric.epi". Drag (copy or move) this file into the main Eudora directory. There will now be options extra listed, including a Ports page.

To change the outgoing (SMTP) mail port:

1. Launch Eudora.
2. Drop down the Tools menu, and choose Options.
3. Click on Ports.
4. Change the port from default 25 to 26
5. Click OK
6. Restart Eudora

[steve-baker]

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Again wrote:

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1. Change the port from default 25 to 26

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Huh?

[Again]

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steve-baker wrote:

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Again wrote:

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1. Change the port from default 25 to 26  put appropriate port here.

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Huh?

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Yeah, all I did was a copy/paste without making a notation.  Sorry about that.

[LPMercer]

Thank you. I just was about to shut down but will try it tomorrow! THANK YOU!

[LPMercer]

I have Eudora version 7.0.1.9.  RE:"In this directory is a file named "esoteric.epi". Drag (copy or move) this file into the main Eudora directory. [DONE] There will now be options extra listed, including a Ports page.>>>> Where do I find options extra?  No options extra listed  when I open Eudora and select "Options" to put in settings....at least none that I can find. 

[LPMercer]

I'm confuse. I did get the options for ports installed, finally, but do I

Drop down the Tools menu, and choose Options.
Click on Ports.
Change the port from default 25 to 26 - or to some other number?

What about the ACAP port and the POP port? 

Using 26 for the SMTP port doesn't get me signed in.

[Again]

If you look above you'll see that steve-baker reminded me I left the incorrect port number in.  It should not be 26.

I use Windows Live Mail and for outgoing my port is set at 465 and my incoming is set at 995, both with "this connection requires a secure connection (SSL)".

While Eudora isn't listed you might find some help with the settings here.

[LPMercer]

STMP 465 and POP 995? Those don't seem to help me connect. Should STARTTLS be selected or alternate port or IF AVAILABLE, STARTTLS?

[steve-baker]

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LPMercer wrote:

STMP 465 and POP 995? Those don't seem to help me connect. Should STARTTLS be selected or alternate port or IF AVAILABLE, STARTTLS?

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Different email clients do things differently and use different terms, and I'm not familiar with Eudora. But I'm gonna guess that STARTTLS isn't the way to go on ports 465 or 995; but it should work on SMTP port 587, and might work on POP port 110. Do you have an SSL or SSL/TLS option? That's the way to go on ports 465 and 995. Here's a little info, including the supported ports for SMTP and POP. It's all industry standard stuff. The mention of port 26 earlier was about a NON standard setup used by some ISPs. They block port 25 as an anti-spam measure so their customers can't send email directly out to the Internet (port 25 is the standard port all outfits use to deliver email to other outfits on the Internet). But their customers can connect to their outgoing SMTP servers on port 26.

"TLS and SSL accomplish the same thing, but you get there different ways. With SSL the port itself is encrypted; encryption is negotiated immediately upon connecting. With TLS the connection starts off in plain text, and encryption is optionally initiated via the appropriate client command. Some email clients have a one size fits all SSL option, and the client figures out whether SSL or TLS is appropriate. With other clients you have to explicitly choose TLS or SSL, and they won't work if the port and encryption option are mismatched. APOP isn't supported, nor is SPA (Secure Password Authentication).

SMTP
25 TLS supported, authentication required when connecting from outside of Comcast
587 TLS supported, authentication required
465 SSL required, authentication required

POP3
110 TLS supported
995 SSL required"

[LPMercer]

Thank you all for your very kind replies. I tried each option earlier one at a time and it's still isn't connecting. In fact, I tried uploading my .cva file of contacts and your site said it was uploaded.. but still doesn't show my contacts. With about 2000 people and groups in my contact list, I may have to keep my att account if that's available in the new area.  I simply don't have the time to go through 1000-1500 emails a day that haven't sorted into folders and where there's a lot of what I consider spam coming through - eudora did all that for me. And without my contacts, I have to switch to eudora every time I need an email address. 

[LPMercer]

Correction, that should have read my eudora.csv file not cva...

[Barmar]

Does Eudora provide tech support or a user forum? That's probably a better place to look for help. It's not a very commonly used mail client these days, so you're not likely to find too much expertise here.

[LPMercer]

Eudora went open source a few years ago, It's an old program, no tech support for the paid version anymore.

[kevj]

Eudora User forums:

http://eudorabb.qualcomm.com/index.php