11-23-2011 11:48 PM
I have been unable to open any emails since Friday a.m., 11/18/11. Preparing to travel and not feeling well, no time to deal with this. The Infinity page comes up and displays the emails but I cannot open any of them or send any emails. What good does it do to get emails if you can't read them? I need help. Actually on our holiday trip but will check for replies to this issue. Obviously lots of people are having issues. Thanks for any assistance.
11-24-2011 04:16 PM - edited 11-24-2011 04:21 PM
For both of you-----try clearing out your browser's cache and browsing history. Clear out the cookies too. See if that does the trick. I assume you are both using some version of internet Explorer, so if you don't know how to do this, read on---------
It also covers Safari, Firefox and Chrome.
Make sure that afterward you close out the browser and then restart it.
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