E-Mail and Xfinity Connect Help
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> Thanks Naddie, but this doesn't solve it. I'n not
> running Norton, but tested it out by removing other
> firewall, etc. No diff. Message is the same, I'm told
> there is a timeout, etc...yet message is still being
> sent.
Is it still in the outbox? If not, I would move that message from the sent box to a different folder and see it that stops it. Why is this happening, I have no idea. You think that you could have spyware-adware? Could this cause this, Maybe. Do you keep your anti virus program updated? Just thinking out loud.
Naddie
> running Norton, but tested it out by removing other
> firewall, etc. No diff. Message is the same, I'm told
> there is a timeout, etc...yet message is still being
> sent.
Is it still in the outbox? If not, I would move that message from the sent box to a different folder and see it that stops it. Why is this happening, I have no idea. You think that you could have spyware-adware? Could this cause this, Maybe. Do you keep your anti virus program updated? Just thinking out loud.
Naddie
> nope,neither...I'm very good at keeping all this
> stuff up to date and clean...running all kinds of
> checks etc...plus this is brand new machine with very
> little "history" on it :-)
> But, the problem showed up with the lates upgrade at
> Comcast...(new webmail and speed upgrade). While the
> speed upgrade still doesn't work and the received
> signal strenght on my cable modem is at the lowest
> levels, the email problem showed up around the same
> time...and it's only with the large attachements.
> Enabling, disabling virus, spy or firewall software
> made not diff...so it had either to do with the
> connection or the way comcast is handling the
> incoming mail (incoming from me to them to be
> forewarded). As it was a timeout issue, I just now
> tried to increase the timeout from the standard on
> minute to a 3 minute timeout setting. And that seems
> to have done the trick. Whatever Comcast does (or
> because the line quaility is so low and we get
> interrupts/timeouts), the mail program is waiting for
> a response...which takes longer than the default.
> Increasing the default to 3 minutes solved it.
> Who woulda thunk :-)
Maybe this helps others.
Did you power cycle your modem when you got the upgrade?
I would post the speed problem in the connection forum. Not my forte. I watched ComcATT take a guy through a fix, but darned if I can remember what did the trick.
Naddie
> stuff up to date and clean...running all kinds of
> checks etc...plus this is brand new machine with very
> little "history" on it :-)
> But, the problem showed up with the lates upgrade at
> Comcast...(new webmail and speed upgrade). While the
> speed upgrade still doesn't work and the received
> signal strenght on my cable modem is at the lowest
> levels, the email problem showed up around the same
> time...and it's only with the large attachements.
> Enabling, disabling virus, spy or firewall software
> made not diff...so it had either to do with the
> connection or the way comcast is handling the
> incoming mail (incoming from me to them to be
> forewarded). As it was a timeout issue, I just now
> tried to increase the timeout from the standard on
> minute to a 3 minute timeout setting. And that seems
> to have done the trick. Whatever Comcast does (or
> because the line quaility is so low and we get
> interrupts/timeouts), the mail program is waiting for
> a response...which takes longer than the default.
> Increasing the default to 3 minutes solved it.
> Who woulda thunk :-)
Maybe this helps others.
Did you power cycle your modem when you got the upgrade?
I would post the speed problem in the connection forum. Not my forte. I watched ComcATT take a guy through a fix, but darned if I can remember what did the trick.
Naddie
