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Mickey85
Posts: 1
Registered: ‎01-26-2012

Why is my E-mail so slow?

How do I find out what makes my E-mail slow & unusable ? 

Email Expert
CCCarole
Posts: 28,299
Registered: ‎05-21-2006

Re: Why is my E-mail so slow?

[ Edited ]

Mickey85 wrote:

How do I find out what makes my E-mail slow & unusable ? 



Please answer all the following questions:

 

Do you XfinityConnect?  The Full or the Lite version?

Do you use an email client?  Which one?  ( Eg:  Windows Mail, Outlook,etc.)

Which browser and version do you use?

Have you cleared your browser cache?  If not, please do so.

Have you tried another browser?

Have you run a virus scan of your PC?

 

What happens exactly after you sign on and try to go to Email?

CC

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Visitor
Posts: 1
Registered: ‎11-16-2008

Re: Why is my E-mail so slow?

My email has become so slow that it is almost unuseable. The computer is fine with everything else and had been fine until about 2 weeks ago.I am looking for an answer also.

Email Expert
CCCarole
Posts: 28,299
Registered: ‎05-21-2006

Re: Why is my E-mail so slow?


taffy21 wrote:

My email has become so slow that it is almost unuseable. The computer is fine with everything else and had been fine until about 2 weeks ago.I am looking for an answer also.


 

Please answer the questions in my previous post. (scroll up)

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.