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New Visitor
Carib11
Posts: 3
Registered: ‎03-19-2012

Windows LIVE mail NOT Working

The following is the error message received >

The host 'mail.att.net' could not be found. Please verify that you have entered the server name correctly.

Subject 'Comcast' Server: 'mail.att.net' Windows Live Mail Error ID: 0x800CCC0D Protocol: SMTP Port: 25 Secure(SSL): No Socket Error: 11004

Service Expert
Queen-Evie
Posts: 12,584
Registered: ‎02-04-2004

Re: Windows LIVE mail NOT Working

[ Edited ]

If you have Comcast internet and are trying to send mail using your Comcast account the correct server settings are

 

Incoming  mail.comcast.net

 

Outgoing  smtp.comcast.net

 

Did you at one time have AT&T internet service with Windows Live Mail configured to work with AT&T servers? The error number you receive is telling you that you cannot connect to the AT&T server. If you have no account with AT&T obviously you will not connect to the server.

 

You can also check your WLM settings for Comcast against what is listed here

http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/E-Mail-Client-Settings-customer-generat...

 

 

 

 



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

Email Expert
CCCarole
Posts: 24,457
Registered: ‎05-21-2006

Re: Windows LIVE mail NOT Working

If not sending, there could also be a block on Port 25.

CC

 

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Visitor
Carib11
Posts: 3
Registered: ‎03-19-2012

Re: Windows LIVE mail NOT Working

I switched from AT&T today to comcast, changed the settings as you outlined here as well as from the link you provided. Still not working,however the following is the new error message >>

Unable to send or receive messages for the comcast account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Server: 'mail.comcast.net' Windows Live Mail Error ID: 0x800CCC0F Protocol: POP3 Port: 995 Secure(SSL): Yes

New Visitor
Carib11
Posts: 3
Registered: ‎03-19-2012

Re: Windows LIVE mail NOT Working

Not sure of the Xfinity version, but I'm on Windows Live mail, Vista system. Trying to stay with Windows Live with the new comcast email address since the old Bellsouth/At&t not working. Although one or two stray emails were able to penetrate through.

Regular Contributor
Windex_
Posts: 43
Registered: ‎03-19-2012

Re: Windows LIVE mail NOT Working

Change the Outgoing port to 587, and turn off SSL.

Change the incoming port to 110, and turn off SSL.