03-19-2012 01:31 PM
The following is the error message received >
The host 'mail.att.net' could not be found. Please verify that you have entered the server name correctly.
Subject 'Comcast' Server: 'mail.att.net' Windows Live Mail Error ID: 0x800CCC0D Protocol: SMTP Port: 25 Secure(SSL): No Socket Error: 11004
03-19-2012 02:08 PM - edited 03-19-2012 05:00 PM
If you have Comcast internet and are trying to send mail using your Comcast account the correct server settings are
Did you at one time have AT&T internet service with Windows Live Mail configured to work with AT&T servers? The error number you receive is telling you that you cannot connect to the AT&T server. If you have no account with AT&T obviously you will not connect to the server.
You can also check your WLM settings for Comcast against what is listed here
Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.
This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.
03-19-2012 04:32 PM
If not sending, there could also be a block on Port 25.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
03-19-2012 05:03 PM
I switched from AT&T today to comcast, changed the settings as you outlined here as well as from the link you provided. Still not working,however the following is the new error message >>
Unable to send or receive messages for the comcast account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
Server: 'mail.comcast.net' Windows Live Mail Error ID: 0x800CCC0F Protocol: POP3 Port: 995 Secure(SSL): Yes
03-19-2012 05:06 PM
Not sure of the Xfinity version, but I'm on Windows Live mail, Vista system. Trying to stay with Windows Live with the new comcast email address since the old Bellsouth/At&t not working. Although one or two stray emails were able to penetrate through.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map