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Regular Visitor
hotwifefaith
Posts: 4
Registered: ‎05-13-2010
Accepted Solution

Windows Live mail wont connect to server

[ Edited ]

I have set up many different emails.  I know the basics.  However, we just got Windows 7 and downloaded Windows live mail.  Double checked all settings.  Just won't connect.  Also on servers page there are 3 log on choices

Email Expert
JR071702
Posts: 6,888
Registered: ‎03-10-2004

Re: Windows Live mail wont connect to server

Please refer to the e-mail client settings detailed in this post and adjust your settings as necessary.

JR

Regular Visitor
hotwifefaith
Posts: 4
Registered: ‎05-13-2010

Re: Windows Live mail wont connect to server

I followed this before.  However, I tried again and it still won't work.  It returns error that it can't connect to server.  I have no problem with my Outlook account.  With this Live Mail account there is a strange thing under the servers tab.  It has 3 choices for the LOG ON.  It forces you to choose one.

log on using clear text authentication

log on using secure password authentication

log on using authenticated pop (apop)

 

I chose clear text but nothing seems to matter

 

please help

Email Expert
CCCarole
Posts: 28,876
Registered: ‎05-21-2006

Re: Windows Live mail wont connect to server

Please copy/paste the complete error message you are receiving.

Post the port settings you are using, and do you have SSL on? (SPA should be off)

The 'Clear text authentication' is the correct one to tick.

Which settings are you using for Outlook?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Security Expert
USAF_E-8_RET
Posts: 5,073
Registered: ‎10-28-2003

Re: Windows Live mail wont connect to server


hotwifefaith wrote:

I followed this before.  However, I tried again and it still won't work.  It returns error that it can't connect to server.  I have no problem with my Outlook account.  With this Live Mail account there is a strange thing under the servers tab.  It has 3 choices for the LOG ON.  It forces you to choose one.

log on using clear text authentication

log on using secure password authentication

log on using authenticated pop (apop)

 

I chose clear text but nothing seems to matter

 

please help


Yes, I also have "clear text" selected (but never trieed anything else)

 I am also using Windows Live Mail in Win 7 and I had to play games to get it to work:

 

I finally ended up with:

 

Outgoing:  Port25

SSl unchecked


Incoming Pop3 995

SSl checked

 

Be it what is recommended or not,  - this is what works for me!

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Email Expert
CCCarole
Posts: 28,876
Registered: ‎05-21-2006

Re: Windows Live mail wont connect to server


USAF_E-8_RET wrote:

hotwifefaith wrote:

I followed this before.  However, I tried again and it still won't work.  It returns error that it can't connect to server.  I have no problem with my Outlook account.  With this Live Mail account there is a strange thing under the servers tab.  It has 3 choices for the LOG ON.  It forces you to choose one.

log on using clear text authentication

log on using secure password authentication

log on using authenticated pop (apop)

 

I chose clear text but nothing seems to matter

 

please help


Yes, I also have "clear text" selected (but never trieed anything else)

 I am also using Windows Live Mail in Win 7 and I had to play games to get it to work:

 

I finally ended up with:

 

Outgoing:  Port25

SSl unchecked


Incoming Pop3 995

SSl checked

 

Be it what is recommended or not,  - this is what works for me!


Air Force- Did you try these, and they didn't work?

SMTP 465

POP 995

SSL on for both

My server requires authentication ticked

Cl;eat text authentication ticked

SPA off



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Security Expert
USAF_E-8_RET
Posts: 5,073
Registered: ‎10-28-2003

Re: Windows Live mail wont connect to server

To be truthful, who knows??

 

I tried everything  (back in Nov) and these settings are working and I ain't changing them!  :smileywink:

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Regular Visitor
hotwifefaith
Posts: 4
Registered: ‎05-13-2010

Re: Windows Live mail wont connect to server

Wow we are close.  Air Force I used your setting and now I can receive.  But I still can't send -- tried checking and unchecking SSL using port 995

 

Thanks

Regular Visitor
hotwifefaith
Posts: 4
Registered: ‎05-13-2010

Re: Windows Live mail wont connect to server

hey i got it changed to 465 with ssl checked and it all works  thanks all

Email Expert
CCCarole
Posts: 28,876
Registered: ‎05-21-2006

Re: Windows Live mail wont connect to server

Would you please take another minute and post which settings worked for you?  SSL on/off,etc. Thank you.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.