From the Comcast homepage, sign in with your username and password, then click on the Email icon. From THIS page, click on Email on the top right side of the page. If you cannot get in using either method, post back what happens exactly. There are a number of different problems with XfinityConnect these days.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
