07-07-2012 08:39 AM
Comcast cannot seem to get my Voice Page to work. I have called them, got bumped to level-2 support and told to wait. How long could it possibly take to get this page to work. Here is what happens now;
Go to the page and it shows the temporary number I was given not my ported home phone number.
None of the features work, they all say temporarily unavailable.
This has not been a pleasent experience, between days of porting issues in which I finally refused to hang up till it was fixed to now not being able to use any of the features I'm paying for it has been extremely frustrating. I even discovered that the online chat person documented that I was satisfied with his solution so the port issue was cancelled!!!! Lesson learned, never say you are satisfied with anything less than fixed.
Solved! Go to Solution.
07-11-2012 07:00 AM
After several attempts via phone calls, and chats, to my surprise hongkwon was able to solve this problem! Thank you and I would recomend posting issues here as there truly seems to be Comcast folks in here that care!
02-09-2013 06:14 PM
I would like to know what is the solution. I have on been able to access my voice page in xfinity connect. It just shows a page advertising voice product. I've given up on customer service.
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