mch-carver wrote:
I can't get into my account. Get screen that says "retrieving account info" nothing happens after.??
Are you referring to 'My Account" in Customer Central or do you mean your Xfinity Email account?
If you mean My Account, are you signed in with the Primary Username and password? have you cleared your browser cache, or tried a different brpowser.
Please provide more details and we can try to help you.
CC
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
