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New Visitor
haysmt228
Posts: 2
Registered: ‎06-21-2012
Accepted Solution

email claims no high speed internet

Recently, I have been trying to get into my email but it says I don't have  high speed internet saying this message. "Access requires Comcast High-Speed Internet" It offers I subscribe or I can log in. So I log in and it brings me to the main page, click on email and repeat. Am I missing something? I am pretty sure we have high speed I mean unless I am missing something that is what we pay for. Thanks for yalls help and time

Official Employee
cc_xc
Posts: 556
Registered: ‎08-19-2011

Re: email claims no high speed internet

Hello we apologize for this inconvenience. I would like to help you resolve the error you see when accessing email. I will be sending you a private message requesting further detail for resolution.

 

Regards,

CC_XC

 

Official Employee
cc_xc
Posts: 556
Registered: ‎08-19-2011

Re: email claims no high speed internet

Hello,

 

The error message on your account should now be resolved. Could you please verify?

 

Best Regards,

CC_XC

New Visitor
haysmt228
Posts: 2
Registered: ‎06-21-2012

Re: email claims no high speed internet

:smileylove:! thanks its perfect now, thanks for the quick response time

Email Expert
CCCarole
Posts: 24,369
Registered: ‎05-21-2006