Ever since comcast change email to smart(?)zone, I have been receiving alot of spam. I never got spam with the old email. Is it so smart i cant handle spam!!! I have noticed that my email is only kept for 7 days and cannot find a way to hold it indefinatly.
Your post will probably be moved to the E-Mail Forum, where it belongs...I also suggest you click on the Prefernces tab in SZ.... then check out the E-mail tab.
Need Email Help? Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having.
limoguy1 wrote: Ever since comcast change email to smart(?)zone, I have been receiving alot of spam. I never got spam with the old email. Is it so smart i cant handle spam!!! I have noticed that my email is only kept for 7 days and cannot find a way to hold it indefinatly.
Hi limoguy1,
The spam filtering options are still handled via the My Account link off the Comcast.net home page. Frankly, the amount of spam that I get comes and goes. As Comcast's and other ISP's Spam filters adapt to the last wave of spam e-mails, the spammers adjust their e-mails and then it takes the various spam filters a while to catch up.
All you can keep doing is reporting any spam e-mail that gets directed to your Inbox rather than your Spam folder (presuming that you have selected to send spam to the Spam folder in your Spam Filtering options).
On the retention issue, as Carole says, you can set that via the Preferences tab (Email subtab). The following retention periods are possible:
Inbox (Unread): 30/45/60/90/120 days or never Inbox (Read): 30/45/60/90/120 days or never Sent Email: 30/45/60/90/120 days or never Spam: 1/3/7/30 days Trash: 1/3/7/30 days
Here are some SmartZone-related sticky posts that are worthwhile reading:
Here is the link to the Smartzone Tutorial contains a link to the SmartZone tutorial plus other useful SmartZone information, tips and tricks. (The information I posted above is also in a post of mine in this sticky. Lots of other good stuff in there too.)
SmartZone Trouble? -- Please read before posting is a post created by one of our regulars that contains a lot of good information that anyone should read before making a SmartZone-related post.
Did you know: - Smartzone supports RIGHT-CLICK is a post created by one of the Comcast mods (charvey) - and added to by others - that talks about some of the neat things that you can do with right-clicks in the regular SmartZone product.
