E-Mail and Xfinity Connect Help
Sign in with your Primary Username and password, then click on My Account. You will be directed to Customer Central. Once there, click on the Users & Settings tab.
You will see Manage my User Accounts with a drop-down box showing your Usernames. The Primary will already be showing in the top. Click on the Username that you want to change the password for.
Now look at Account settings and click the link which says Change password/Secret Question.
Another smaller window will open. Type in the Username, then the old password and then type in the new password. Make sure that you follow these directions below as well.
8-16 characters. At least one upper case letter, at least one lower case letter, and at least one number or special character (! @ # $ % ^ & *) are required. No spaces. Case-sensitive.
Your password strength [?]
0% - Weak
