09-14-2011 07:49 AM
I cannot manage comcast web mail using my iPad ( I can log in and see mail in headings, but cannot open, delete and reply). Recommendation last night from Comcast help was to use a different browser (than Safari). Any help?
09-14-2011 12:32 PM
Thanks. the mobile interface had its issues but I will try it again. Is there a way to avoid deleting messages on web account? I like having them available "in the cloud" vs pulling to any one client.
09-14-2011 12:32 PM
09-14-2011 12:34 PM
Not certain this is the correct thread. There are others that help with different access methods. This was one where the Safari browswer used by the iPad was not allowing Comcast's web mail usage.
09-14-2011 12:35 PM
09-18-2011 11:50 AM
I use the built-in email clients on all mobile devices but have them leave the mail on the server.
bplvnj, did you try m.comcast.net? I'm guessing that the customer service person didn't know that you wouldn't just pull up a different browser on your iPad. But I'm having a horrid time using the m.comcast.net site on my iPad. I can't get to the "compose" part. Got there once, but am stuck in the folder view.
On my iPhone (as well as on my desktop) the mobile site looks like this:
But on my iPad, the option to Compose is missing. I got to it once and can't get back.
09-18-2011 11:53 AM
Oh, in all that playing with the iPad, I found that I could use regular Xfinity Connect email if I turned off HTML composing. I often had to tap twice to get things to happen.
It was a bit easier to use if I switched to Xfinity Connect Lite.
I couldn't add attachments in any of the web-based-through-Safari options.
09-20-2011 02:25 PM
Are you composing in plain text?
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
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