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Visitor
Posts: 2
Registered: ‎10-10-2006

not receiving certain emails

emails from several senders do not reach me--today a friend sent me two emails, one that was a reply to my message to her, the other directly addressed to me--they never arrived, no notice given to me or to the sender.  This has has happened with several messages.  

Visitor
Posts: 2
Registered: ‎10-10-2006

Re: Not receiving all emails

I have no way of knowing how many emails are not arriving, but I have been told of at least two correspondents who regularly try to write me and I don't receive them.  This is not a question of spam.

Please help.

Official Employee
ComcastAlex
Posts: 347
Registered: ‎01-03-2012

Re: Not receiving all emails

stem511: If you have more details, the sender email address and approximate time are helpful, we can dig into this a bit further.  If you'd prefer, you can send a private message with those details.  Also please include the email address that the messages were meant to go to.  Thank you.