04-09-2013 02:44 PM
Comcast Security a while back told me to FORWARD the email as an attachment. That way, they get the headers they want and need. BTW, when I worked for Tier 3 TTax support, that is what we told our customers to send in to our address.
04-09-2013 03:35 PM - edited 04-09-2013 03:36 PM
This is from Comcast
Reporting Phishing Issues
Please take the following steps to help us investigate the phishing email you received:
1) Copy the email, including headers, and paste it into a new email.
2) Add the words "phishing email" in the subject so that it can be easily identified by our Customer Security Assurance team.
3) Send to firstname.lastname@example.org for further investigation. (DO NOT FORWARD)
A simple forward will not preserve the headers of the original phish mail. Instead the headers will show YOU as the sender.
IF YOU USE AN EMAIL CLIENT, you can forward the message as an attachment. This can generally be done by opening the mail, clicking a drop down arrow next to Forward and choosing As Attachment.
Webmail generally will not allow Forward as Attachment so you will have to copy the headers and paste them into a new mail.
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