E-Mail and Xfinity Connect Help

[ericmow]

Outgoing mail smtp.comcast.net SSL port 465 no longer works ! I can connect to the server but it looks like whatever backend server that handles login credentials is fubar ( like the server is not connecting to the RADIUS server).

incoming mail.com.comcast.net SSL port 995 works fine. I can connect via SSL and get mail with no problems !

They told me to use 100 in and 25 out, and tried to explain that those are not SSL ports.

I tried to explain this to the support line and guess what ? After 10 mins of being on hold they transfered me to Microsoft ? WTH ?

This USED to work, and  port 465 works just fine on my Android ( probably hitting a different server).

[BethKatz]

Which mail client are you running?

Could you carefully go through the settings and retype everything? Be sure you get all the letters, numbers, and wording correct. 

I know you say that incoming is working, but nevertheless, I use:

outgoing: smtp.comcast.net, 465, SSL, password authentication (make sure I have just username without the @comcast.net, correct password)

incoming: mail.comcast.net, 995, SSL, password authentication

For each of those, be sure you save the changes.