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New Visitor
dubl-g
Posts: 3
Registered: ‎04-04-2012

I inadvertantly removed Constant Guard.

After taking Constant Guard off my new computer, the Ptotection Suite pop-up "There is a problem with accessing the list of Trusted...."  keeps appearing. If I click OK it just pops up again. Can't seem to reinstall Constant Guard because I keep getting a message that it is already installed. Frustrating trying to get an answer from Comcast. They want me to pay some "expert" for help.  Thinking of dropping service (If there are any Comcast people listening in).

Networking Expert
kevj
Posts: 3,436
Registered: ‎10-03-2003

Re: I inadvertantly removed Constant Guard.

Read through the thread below. There are some methods described to get rid of Constant Guard completely:

 

http://forums.comcast.com/t5/Security-and-Anti-Virus/Constant-Guard-problems-with-un-installing-it/m...

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Security Expert
LoPhatPhuud
Posts: 2,599
Registered: ‎11-01-2005

Re: I inadvertantly removed Constant Guard.

Use Add/Remove Programs to uninstall Constant Guard Protection Suite, then reboot your computer.

 

 

Note that this will not remove Norton, which is more than adequate.



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain

Microsoft MVP, Consumer Security, 2005-2012