09-19-2013 01:00 PM
I have an HP 8600 all-in one printer, Comcast cable modem, and a router. My phone service is through Comcast, (digital I guess) I am unable to send or receive a fax. I have no wall jack for phone service. When I run the fax test everything passes except for the ring tone-- it does not detect a ring tone. Is there something that I need to purchase to make this work?
09-19-2013 08:42 PM
Should be two Jacks on the back of the Modem. One for your phone line and one for a second Fax line if you have contracted for that extra service.
If you only have one incoming phone line then use a splitter plugged into the phone jack on the modem and plug your phone into one side and your All-in-one Printer Fax machine into the other side.
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