05-29-2012 09:29 AM
I've had this equipment for the last 5 weeks and notice my Ipad and Iphone take forever to connect to WiFi. It never happened with previous modem and Netgear router. I'm thinking of disabling router and connecting my own router. Anyone can recommend a good router for this Xfinity Gateway router? Would this solve the problem?
05-29-2012 11:01 AM
From the many posts we have been seeing in these forums it seems that the wireless performance of that device is abysmal and the range is short and unreliable. Yes. It is advisable to call in and have Comcast place it in to "bridge" so that it acts as any other plain vanilla cable modem and then you use your own high quality wireless capable router with it.
Use this number to reach the gateway support folks; 1-800-363-2416.
05-29-2012 10:59 PM
That router will work fine in most situations, but it's not your best performer. I would personally step up to the WNDR4000 or WNDR4500, or the Linksys EA3500 or EA4500 models. It all depends on your exact needs.
05-30-2012 07:01 AM
Thank you, I just purchased a WDNR3700 dual band Netgear. I just saw your e-mail this morning, so I had already purchased it and installed it. IT works great, now I can go anywhere in my house and be connected.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map