01-05-2013 08:02 PM
01-05-2013 08:35 PM
01-06-2013 08:40 AM
01-06-2013 02:59 PM
01-06-2013 03:32 PM
I'll assume that a direct connection modem to PC without router yields "normal" speeds? Most of the time
I'll need to be picky here: Are you seeing dramatic changes in results testing while only connected to the modem? If so, give me examples please.
Please post your signal levels.
I just want to make sure everything is on par with your connection before we jump back to the router.
01-06-2013 03:41 PM
01-06-2013 03:54 PM - edited 01-06-2013 03:57 PM
Unless you say otherwise, from those results we'll conclude those results are consistent directly connected to modem & that your router is throttling your download.
Back to the router:
Do you have the router using WPA2-Personal /AES or what's your setting?
Are you using both bands 2.4GHz & 5GHz?
How are they configured concerning "N", "G", "B"?
01-06-2013 03:57 PM
01-06-2013 04:09 PM
Any device capable of using the 5GHz band, select the 40MHz & "N" only if option is available. If you have options other than auto for 'Wide" channels & "Standard" channels, you can experiment. A while back, I went through some extensive experimentation with Wide & Standard options. I ended up with Wide-151 & Standard-153 (5.745GHz).
For my 2.4GHz band I selected "G" only because all my "N" adapters are capable of using the 5GHz band. This is where it gets tricky. Unfortunately not all "N" adapters are 5GHz capable. If you have any as such, you would need to enable "N" & "G" only. I don't know your router's exact options. If at all possible, choose an option that does not support "B".
01-06-2013 04:15 PM
Thanks Johkal, but it appears that I am unable to disable B from either 2.4 or 5
My only option as far as channel preference is for my 2.4, which all of my devices connect to. I did have it under AUTO, but I just changed it to 8.
Any other advice?
01-06-2013 07:48 PM
04-17-2014 03:45 PM
04-17-2014 04:28 PM - edited 04-17-2014 04:29 PM
for the router can you change thisAdvanced > Setup > QoS Setup>Enable WMM (Wi-Fi multimedia) settings (Uncheck box)and click Apply buttonon the netgearRun speed test again to see the change.
There is a caveat to disabling WMM. The router will revert to using the wireless "G" protocol instead of wireless "N"..
Year old thread now closed.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map