I've hooked up my new Samsung Blue-ray Disc Player. I want to use the internet connection option. I am using a wire connection for now. I put in all the IP addresses, subnet mask setting,gateway and DNS setting. When I click on the test connection it puts a check mark in front of Mac and the except IP address and all the aforementioned settings. It then tries to connect and puts an X in front of the Gateway Ping!! Have I got one of the settings wrong is is there something else wrong? Thanks
How do you have everything connected? Do you have a router or a switch? Unless you pay Comcast for multiple IP addresses, you need a router so you can connect multiple devices to the modem.
Thanks but I finally got connected. Comcast sent me a router to plug in from my modem. It finally connected after unhooking modem from power and restarting my computer a few times. Thanks again for help
I am having the same problem. I am now on hour 10 of trying every possible configuration and following endless threads online. My best result has been failure at the ping test. Apparently many people are having the same problem from Samsung BR players and TV's. Enough people seemed to be showing positive results that I kept at it but am now ready to throw the thing out into the snow.
I have the Comcast RCA broadband modem running to a Netgear 5-port Ethernet Bridge. My Airport Express and Blu-ray player are split off from that. Everything else in the network works flawlessly. I have tried running directly from the modem... same effect. I have tested all of my cables. I have pulled all of my addresses from the Network section of System Preferences on my MacBook Pro. When I go to the test it fails at Ping. I honestly don't know what I am missing at this point.
Unless you pay Comcast for multiple IPs, you can't connect a bridge to the modem (a bridge is another term for switch). The modem should be connected to the Airport router, and you can use the bridge on the LAN side of the router (if the Airport's 3 Ethernet ports aren't enough).
