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Visitor
Posts: 3
Registered: ‎02-12-2008

Disable wireless on Arris TG862G

I just got this thing and was wondering how to disable the wireless antenna on this thing? I looked through the admin console already, but only thing I can do is disable the broadcast, not the actual signal. I can also change the wifi name and password too.

 

I called comcast, but level 1 support said they cannot do this. Anyone have any luck? I already have a much better wifi access point that I prefer to use and rather not have interference from this thing.

 

Any help would be appreciated!

Connection Expert
EG
Posts: 40,205
Registered: ‎12-24-2003

Re: Disable wireless on Arris TG862G

Contact the gateway support folks here; 1-800-363-2416.



New Visitor
Posts: 7
Registered: ‎12-04-2003

Re: Disable wireless on Arris TG862G

They can put it into bridge mode, but they told me they cannot turn the wireless signal off.

Connection Expert
EG
Posts: 40,205
Registered: ‎12-24-2003

Re: Disable wireless on Arris TG862G

Hmmm... It's been my understanding that bridging the device does both ?

New Visitor
Posts: 7
Registered: ‎12-04-2003

Re: Disable wireless on Arris TG862G

If so, they didn't do it correctly.

Connection Expert
EG
Posts: 40,205
Registered: ‎12-24-2003

Re: Disable wireless on Arris TG862G

I'm getting dizzy trying to follow you around... :smileyshocked:

 

See your other post. In future, please keep things in one place.

Connection Expert
EG
Posts: 40,205
Registered: ‎12-24-2003

Re: Disable wireless on Arris TG862G

OP hasn't returned. Thread closed.