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New Visitor
HimanshuY
Posts: 3
Registered: ‎04-15-2012

Forgot Password of http://10.0.0.1

I have changed the password of my webmanagement interface while installing the modem first time. Now I forgot my password.

How to retrieve my forgotten password or change that?

Official Employee
ComcastNick
Posts: 1,152
Registered: ‎12-13-2011

Re: Forgot Password of http://10.0.0.1

If you are using a Comcast wireless gateway, the default username is "admin" and the default password "password".

 

Comcast Nick
APSC Supervisor
Connection Expert
EG
Posts: 41,709
Registered: ‎12-24-2003

Re: Forgot Password of http://10.0.0.1

If you have indeed already changed it you will need to set the device back to factory defaults using the recessed reset button on the rear before the above advice (default username and password) will work.

New Visitor
HimanshuY
Posts: 3
Registered: ‎04-15-2012

Re: Forgot Password of http://10.0.0.1

Default username/password is not working for me. It's giving "Authentication Failed" error message.

Networking Expert
Baric
Posts: 24,238
Registered: ‎07-28-2003

Re: Forgot Password of http://10.0.0.1

If you are using one of the Xfinity Wireless Gateways and you can't log into the gateway, then call the gateway support folks at 800-363-2416, they can reset the password for you.

New Visitor
HimanshuY
Posts: 3
Registered: ‎04-15-2012

Re: Forgot Password of http://10.0.0.1

I have reset the router and another username/password combination admin/admin but no luck. Please help me.

Networking Expert
Baric
Posts: 24,238
Registered: ‎07-28-2003

Re: Forgot Password of http://10.0.0.1

Read up and call the support line.

New Visitor
billy111
Posts: 1
Registered: ‎05-07-2012

Re: Forgot Password of http://10.0.0.1

I trying to use my dell wireless computer, having problem finding out what network i have

Networking Expert
Baric
Posts: 24,238
Registered: ‎07-28-2003

Re: Forgot Password of http://10.0.0.1

If you are using one of the Xfinity Wireless Gateways, then look at the sticker on the device.  If it's been changed then log into the gateway and find it there.  If you can't login, then call the gateway support folks as has been mentioned multiple times in this thread.

 

If you don't have one of these gateways, then why are you on this thread?  Start your own thread and please, give complete details, exact router, exact config, OS on the computer, "ipconfig /all" output on the computer, etc.

New Visitor
hansonjuliem
Posts: 1
Registered: ‎09-13-2012

Re: Forgot Password of http://10.0.0.1

I need my password for my WiFi network

New Visitor
chicostix
Posts: 2
Registered: ‎10-04-2012

Re: Forgot Password of http://10.0.0.1

need help with my nework password

New Visitor
chicostix
Posts: 2
Registered: ‎10-04-2012

Re: Forgot Password of http://10.0.0.1

i need help with my wifi password

New Visitor
zitavankus825
Posts: 1
Registered: ‎12-01-2012

Re: Forgot Password of http://10.0.0.1

how do i go to forgot password

 

Contributor
Michael_Grace2
Posts: 10
Registered: ‎11-30-2012

Re: Forgot Password of http://10.0.0.1

Log in..people. Its there.. u can reset your device..then login..with default...u can get network key from there... you cant just come in a thread and say...I NEED HELP WITH MY PASSWORD, and supply no details....