New Visitor
Posts: 1
Registered: ‎12-19-2012

Forgot my Router login and password

I have tried resetting my Xfinity Gateway modem 2 times now but no luck with the login: admin, password:smileysilly:assword. My router name still shows up as the name gave it months ago after resetting, so I might not be doing something right. Please help, I really would like to avoid sitting on a phone for hours for tech support. Thank you.

Bronze Problem Solver
Posts: 1,833
Registered: ‎06-15-2009

Re: Forgot my Router login and password

For a factory reset, press and hold the recessed reset button over 15 seconds. Then you should be back to admin, password.