Reply
New Visitor
mangoe76
Posts: 2
Registered: ‎10-31-2012

Linksys Router

How do I connect my own linksys wirelss g router to the xfinity modem?

 

When I plug the ethernet cord (thatconnects my computer to the internet) to my router, I do not get any data across the network. I can connect to the wireless network, but not to the internet.

 

Please Help

 

(Step by step if you can)

Gold Problem Solver
BruceW
Posts: 7,889
Registered: ‎12-03-2007

Re: Linksys Router

Whenever you change the device connected to a cable modem, you must reset the modem before it will communicate with the new device. For a straight modem, just unplug the power cord for a minute. For an EMTA (modem that has phone jacks and battery backup), press the recessed Reset button on the back panel with a toothpick or similar.

Networking Expert
kevj
Posts: 4,859
Registered: ‎10-03-2003

Re: Linksys Router


mangoe76 wrote:

How do I connect my own linksys wirelss g router to the xfinity modem?

 

When I plug the ethernet cord (thatconnects my computer to the internet) to my router, I do not get any data across the network. I can connect to the wireless network, but not to the internet.

 

Please Help

 

(Step by step if you can)


What is the make and model of the modem please?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I don't work for Comcast...


Help us to help you!!
- respond to requests for info
- post back if your issue is resolved
- mark appropriate posts as solutions


Send feedback to Comcast using the 'feedback' link on this page:
http://www.comcast.com/Corporate/Customers/CustomerGuarantee.html?SCRedirect=true

New Visitor
mangoe76
Posts: 2
Registered: ‎10-31-2012

Re: Linksys Router

Linksys Wirelss G  - wrt54g

Networking Expert
kevj
Posts: 4,859
Registered: ‎10-03-2003

Re: Linksys Router


mangoe76 wrote:

Linksys Wirelss G  - wrt54g


That is not a modem, that is a router...the box you connect the router to is (theoretically) the modem. 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I don't work for Comcast...


Help us to help you!!
- respond to requests for info
- post back if your issue is resolved
- mark appropriate posts as solutions


Send feedback to Comcast using the 'feedback' link on this page:
http://www.comcast.com/Corporate/Customers/CustomerGuarantee.html?SCRedirect=true